Join our locally run Eco Hotel at lake Atitlan, Guatemala!

4.5

(24 reseñas)24

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La experiencia

We are looking for dynamic, happy, open-minded, motivated, and flexible volunteers with experience in customer service, reception, and administration. Computer skills, service orientation, travel experience and at least intermediate levels of English and Spanish are mandatory. Other languages, social media and photography skills are a big plus.
If you love to work in an ecological environment with a local team, this is the place for you 😊.

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Que ofreces?

25 horas de ayuda por semana

Administración: Ayuda con el sistema de reservas y los pagos.

Mano de Cocina: Ayuda a preparar, terminar y servir comidas.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

2 dias libres por semana

Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Descuentos en restaurantes: Obtén descuentos en restaurantes cercanos.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Internet Básica: Internet de velocidad básica para trabajar remotamente

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Requisitos

Inglés Intermedio y Español Intermedio

Más de 18 años

Admite voluntarios solos (no admite parejas o dúos)

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Eco Hotel Mayachik is seeking enthusiastic and dedicated volunteers to join our team as Receptionists. Our hotel is a peaceful, quiet, vegetarian, and eco-friendly establishment, and we invite like-minded individuals to join us. We are not a party place and do not allow drugs or meat on our property. This position is ideal for individuals who are passionate about eco-friendly hospitality, eager to learn, and excited to contribute to a positive guest experience.

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Actividades & Turnos

Handle reservations and respond to inquiries via email, booking sites, WhatsApp, social media, and phone.
Manage and update bookings across various channels using a channel manager and Google Sheets.
Coordinate cleaning schedules based on check-outs and extended stays.
Welcome guests warmly, address concerns promptly and offer effective solutions to enhance their stay.
Take restaurant orders, and serve meals.
Offer guests local tips, answer their questions, facilitate their needs, and inform about our services and tours.
Work Options:
Option 1: Work 5 days a week, 5 hours a day, with breakfast provided every day.
Option 2: Work 5 days a week, 6.5 hours a day, and receive an additional meal on working days.
Schedules are defined weekly, and volunteers are asked to remain flexible to accommodate any unforeseen events.
Saturdays and Sundays are always working days.

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Reglas

No Drugs or Smoking: You are not allowed to consume drugs, smoke, or be under the influence of prohibited substances while on the property. We are very strict about this policy. The police come regularly to check for drugs on the premises, and you will face a lengthy jail sentence if you are found with drugs. None of the Mayachik staff smoke, and we expect the same from our volunteers. This can be the perfect place to quit smoking, surrounded by nature, fresh air, and healthy food.