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Commentaires et avis

Your guide to volunteering customer service for Worldpackers

4.8
(1837 avis)1837

Communication

4.9

Contenu

4.8

Format

4.8

Apprentissage

4.8

Comment ce cours vous aidera dans votre développement

1166 J'ai appris de nouvelles compétences interpersonnelles

1017 J'ai appris les concepts de base

737 J'ai appris de nouvelles compétences techniques

577 Cela m'a apporté une meilleure connaissance de moi-même

556 J'ai découvert des outils et matériaux utiles

394 J'ai appris des concepts avancés

5

Ellie United Kingdom

great thank you !

il y a 11 mois

5

Renan Brazil

I loved the tips about avoiding the mental exhaustion of relating to so many people for so many hours daily.
It's so simple but at the same time essential tips to offer an excellent service to the people during any volunteering experience.

il y a 11 mois

5

Glynna Canada

It's a good, general introduction into customer service, and helpful for those who are new to the industry, or need a refresher.

il y a 11 mois

4

Sofia Brazil

Really helpful!!

il y a 11 mois

5

Andreza Brazil

I really like how the courses have short and to-the-point videos. In this course, I learned that we need to take initiative and clarify any doubts before being asked, aiming for better guest service. If we're unsure of how to respond, we should ask other team members and provide feedback. Another interesting piece of information, now related to the host, is asking what exactly they expect from you when interacting with guests.

il y a 11 mois

4

Brandan Canada

I’m ready

il y a 11 mois

5

Jillian United States

This course was a great starter course for tips on customer service

il y a 11 mois

5

first_name_6094946 Poland

very useful, thanks

il y a 11 mois

4

Jedidah (Yuuki) Malaysia

Brought back good memories of me learning my basics as I listen to this course. Thank you.

il y a 11 mois

5

Weronika Poland

Super helpful tips on customer service as well as the examples!

il y a 11 mois

4

IlichNova Panama

Buen contenido con ejemplos prácticos.

il y a 11 mois

4

Jakub Poland

It’s good

il y a 11 mois