Understanding the expectations of your host is vital in your Worldpackers experience. This chapter explores how to best tackle the challenge of learning host expectations for your new position.
When you arrive and begin working in a new city or country, you won't know all required information right away. This chapter is about how to learn what you need to know to do your job correctly, and fast.
Understanding the universal basics for working in customer service. This chapter is designed for people who are new to customer service work.
We all get tired and burnt out sometimes. Customer Service is a job where being welcoming and happy is an important aspect of the job. This lesson explores how to avoid burnout so you can perform your best.
Customer Service is one of the best volunteer experiences you can have. It sets you up to meet so many new people and great new experiences. This chapter covers the best parts of working abroad in a customer service role.
Our feedback is all 100% transparent and provided by travelers like you.
1033 I learned new interpersonal skills
907 I learned basic concepts
667 I learned new technical skills
504 It brought me more self-awareness
485 I discovered useful tools and materials
347 I learned advanced concepts
This course made me somewhat more comfortable with the possible roles when volunteering in hostels
1 day ago
I really liked the content.
2 days ago
this was my favourite course on here! I'll definitely be checking back on these videos for the useful tips and example scenarios!
2 days ago
The course was well structured, short but really helpful. If you don't have any experiences with customer service this gives you the perfect starting point. This taught me especially about interpersonal skills and professionalism.
2 days ago
que participe en un voluntariado acá
3 days ago
This enabled me to get a head start on listing specific things around potential hostels I would like to volunteer at.
3 days ago
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