Understanding the expectations of your host is vital in your Worldpackers experience. This chapter explores how to best tackle the challenge of learning host expectations for your new position.
When you arrive and begin working in a new city or country, you won't know all required information right away. This chapter is about how to learn what you need to know to do your job correctly, and fast.
Understanding the universal basics for working in customer service. This chapter is designed for people who are new to customer service work.
We all get tired and burnt out sometimes. Customer Service is a job where being welcoming and happy is an important aspect of the job. This lesson explores how to avoid burnout so you can perform your best.
Customer Service is one of the best volunteer experiences you can have. It sets you up to meet so many new people and great new experiences. This chapter covers the best parts of working abroad in a customer service role.
Os feedbacks são 100% transparentes e feitos por viajantes como você.
1059 Desenvolvi novas habilidades interpessoais
924 Aprendi conceitos básicos
683 Desenvolvi novas habilidades técnicas
516 Me trouxe mais autoconhecimento
494 Descobri ferramentas e materiais úteis
356 Aprendi conceitos avançados
Useful! :)
20 horas atrás
very nice and warm course!
1 dia atrás
So cool to be ready for customer attention
3 dias atrás
I learned how to provide good customer service and how to develop new skills; the examples were very helpful.
8 dias atrás
i loved it
9 dias atrás
While the topics explained in the course mostly were rather basic, it still helped me feel more confident to have this kind of guide for interactions with custumers. Apart from that there also was interesting advice like mimicing the behaviour of the host when you are not sure if a more casual or professional attitude is appropriate.
11 dias atrás
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