Play

Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1839 reviews)1839

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1168 I learned new interpersonal skills

1018 I learned basic concepts

739 I learned new technical skills

578 It brought me more self-awareness

557 I discovered useful tools and materials

395 I learned advanced concepts

4

Rafael Brazil

Valeu demais!

almost 3 years ago

5

Madisson United States

Although I have worked in customer service previously, it was nice to hear about more specific tips on how to handle it in this capacity. I plan on applying for many hostels along my travels, so this was especially helpful to get me into the right mindset.

almost 3 years ago

5

Jéssica Brazil

um curso incrivel

almost 3 years ago

5

oliver United States

recommended

almost 3 years ago

5

Ana Carolina Brazil

very good, weel explained

almost 3 years ago

5

Matías Argentina

This course is a very good way to be introduced to the Hostel world and the way of helping the guests. I'ts important to understand what the host needs so as to be able to do my job the best way possible. Also, how to action when there's something we don't know and we're asked about that, the customer advices were great, thank you!

almost 3 years ago

5

Sofía Colombia

Useful guide!

almost 3 years ago

5

Andrea Spain

no tengo experiencia en este sector y me han parecido consejos muy útiles. ¡Me ha animado más aún a probar una experiencia!

almost 3 years ago

5

Kevin Ireland

it's a must!

almost 3 years ago

5

Marcelo Brazil

muito bom o conteúdo. vale muito a pena assistir. recomeendo.

almost 3 years ago

5

Flaminia Italy

Easy to follow and pretty instructive! :)

almost 3 years ago

5

Tuany Brazil

This was a very interesting course. It was short, but still packed with useful tips on how to be helpful and welcoming to guests while enjoying your time.

almost 3 years ago