We are looking for cleaners/housekeepers to include in our team

Lithuania

3

The highlights of this hostel were definitely the managers, Thilanka and Hasham, who were very helpful and supportive. Palermo is an amazing city with beautiful nearby beaches and amazing atmosphere. On the other hand, our dorm room did not have a lock, which made us feel unsafe at times, and there were recurring bed bug issues that could have been handled better. Although the listing mentioned three meals a day, we only received breakfast and 20 euros per week to cover other meals, which is not enough. Also, we, personally, didn't get any free weekend days.

4 months ago

Balarm Hostel replied

Dear Eva
you was 2 and have always day off togheter or as your request, you never request day off on week end and your first day off was on saturday and sunday so you lied continuing with your childish behavior.

Germany

1

On the one hand I had a nice experience in general. I have improved my italian, the volunteer experience was such a nice thing. The mix of working hours and having so much free time was really nice. I have never worked more than 5 hours. The best part of all, however, were the three other volunteer girls. I will never forget them. Also the permanent employees, Thilanka and Hashan. Thanks to them so much. Work was so simple and easy to understand. But there are a lot of things which can be manage so much better of the host / manager. E.g. professional abatement of bed bugs

4 months ago

Balarm Hostel replied

Dear Marina
the manager and property followed all the rules to prevent and to remove bugs issue, your behavior was always bothersome and problematic, you complained for everything and cant solved also the smallest problems, we accepted your request also if your age was not on-line with others volunteers (39) thinking you can add some good vibes and experience to the team but we were wrong, your presence was only a limit and your behavior influenced in a negative way all the team, unsuitable!!!

United States

1

This experience had its good and bad. The team was amazing, shoutout to Thilanka and Hashan for literally everything. The work hours were respected and organized. We had 2 shifts of 2.5 hours, and we got 2 days off which was nice. There were quite a few incidents that I think the host definitely could've handled better. Also when I read 3 meals were provided, it is really only breakfast and then we got 20 euros a week, which is definitely not worth 3 meals a day. Palermo itself is an amazing city with beautiful nearby beaches as well.

4 months ago

United States

3

⁃Lots of free time, Massimo sticks to the 5 hours a day&5 days a week. Training is very minimal but help is there if you need it - Hashan, Thilanka, and Lucia are amazing! -Only €20/week for food, no laundry in building -Main issue: guests would not sort their trash properly so we had to pick things out of the bins and sort it ourselves (at least we had disposable gloves...) -Hostel itself is not very clean, comfortable, or safe. It had 2 burglaries during my stay due to guests leaving their balcony doors open. Apparently cameras are being installed but be aware Palermo is not very safe

9 months ago

Colombia

4

It was a good experience. I stayed during winter so the hostel were almost empty, however all the volunteers were so kind and the owner was flexible with my needs. Take into account the season to choose the dates of your stay depending on what you want to achieve. I appreciatte that Massimo was able to negotiate and respect the hours assigned for the shifts.

11 months ago

Mexico

5

My first volunteering experience was truly special. The work dynamic and the overall atmosphere were so enjoyable, and Hassan and Thilanka were incredibly supportive—they're truly wonderful people. There was a difficult situation during my stay, but I really appreciated how seriously they took it and how quickly they acted, which made me feel respected and cared for. On top of that, I was lucky to have such amazing fellow volunteers. They were so kind and supportive, and their friendship made my experience even more memorable. The tasks were simple, which gave me plenty of time to explore Pale

about 1 year ago

Germany

5

I was in the Hostel for the November. It was my First volunteer experience and it didnt dissappoint me. I felt really welcomed, the tasks where easy and I met a Lot of wonderful people during my time there. You also geh in contact with the guests and get to know the city really well in one month. Palermo is a beautiful city and the hostel couldnt be located better (dorectly in the center and near the trainstation). The managers of the hostel were also really kind and supportive. I learned a lot and all in all had a great experience!! I can deffinitely recommend going there 😋🌻🙌

about 1 year ago

Mexico

5

This was my first volunteering experience and it couldn't be better. Everyday I met new persons from all over the world, and I had so much fun. The staff is amazing, they were very welcoming and always making sure that i feel okay with the tasks. The other volunteers and staff really made the hostel feel like a home away from home to me. Thank you all for this incredible month, i will always carry this experience in my heart💞

about 1 year ago

Brazil

5

I am very happy that this was my first experience. The tasks were exactly as stated in the job description and the schedule is flexible. Unfortunately, the problem with bedbugs in the guest rooms is real (I understand that this is a problem in Europe as a whole), but this was the only thing that made me uncomfortable. In general, I felt very welcome and even though I had several questions, the host was always available to help. A special thanks to Thilanka and Hashan for their care and support throughout this month.

about 1 year ago

Netherlands

5

I had a great time volunteering in Palermo. A big thank you to the staff for being so kind and welcoming. Palermo is a beautiful city, and the hostel's location made it easy to explore other parts of Sicily. The workload was as described, and I appreciated the grocery money. I definitely recommend it!

about 1 year ago

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