Apply Now

Help us with Customer Relations in our hotel in Dresden, Germany

5.0
(5 reviews)5

The experience

Greet and bid our guests farewell and make sure that they have a great first and last impression of us. In the morning shifts, you will be present around the breakfast and lobby areas, with the intent of catching guests during checkout to ask about their stay, prevent complaints and collect reviews. In the evening shifts, the focus will be on chatting with guests and collecting reviews at the lobby and sky bar.

What you offer

20 hours of help per week

Party Promoter: Help organise and promote parties and social activities.

What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Events: Get free entrance for the best events in town.

Bikes at your disposal: You can use our bikes any time you want.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Intermediate German or Intermediate English

Over 18 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Activities & Shift

The positions we currently offer are designed around shifts of no more than 6 hrs. While Friday and the weekend are very important and those shifts should be covered by someone, there is lots of flexibility.
The tasks described previously usually happen in a time frame of 3 hrs. Afterwards, in the morning shifts, you would check the cleaning quality of the departed hotel rooms and report what can be improved upon. In the evening shifts, we would appreciate some help in handing out simple drinks such as bottled beers and pre-made cocktails or you go around the hallways and make sure that our lovely guests don't make too much noise at night.
Of course, you will receive adequate instructions beforehand.