Help around an Alpine Lodge in the Austrian Alps

United States

4

We feel conflicted writing this review because overall we had an amazing time at the guest house but there were some significant issues in how the place is managed. For mountain lovers the location is amazing and we had plenty of free time to explore almost every day. The staff is so kind and treated us very well during our stay. Everything was great except that the staff are mistreated and severely overworked to a worrying level. Frank and Andrea were initially welcoming but they became increasingly rude and impatient with us and especially the staff when stressed or busy.

about 1 year ago

United States

4

The overall experience was good I met some cool people the locals are great. I had some disappointments with the reality of the costs that I was told (and not told) about but since the issues were pointed out they have updated their page. Just know there will not be rentals available on the mountain and they are pretty expensive. The lodge managers are new so I try to give them the benefit of the doubt but during my stay the lodge was severely understaffed leading to long underpaid working hours for the paid employees due to the owners reliance on and mismanagement of Worldpackers.

over 1 year ago

United States

2

It was very pretty but not what I hoped. Not safe for women. The room not as photoed- a small room with three mattresses on the floor, and no room for luggage. I wasn't made aware it costs 27 Euros to ride the cable car necessary each time you leave and come back (stops running at 4:30). Skiing and rentals are not cheap. Severe staff shortages led to working long shifts and days off, exceeding 25 hrs. Frank wasnt respectful of the agreement so 2 WP to left and 1 got kicked out all during my one-week stay. I felt like it was a business trying to cut costs exploting WP and their staff.

over 1 year ago

Germany

3

The place itself is very nice and cozy. The food is exceptional! The area is cool, given the fact that you live directly on an mountain but for me was nothing special. I looked for a good experience in snowboarding which turned out to be ok. You can ski one very long slope, which is cool but nothing special. You need to pay a guide for the free riding. Every time you want to leave the place you need to pay 27€ for the cable car. The boss isn't very corporate, nor kind. The great time for me was made by the other workers, which obviously can be different for others. All over I had a nice time.

over 1 year ago

Spain

1

Decidí ir tras leer las buenas reseñas de años anteriores, pero cambiaron de dueños y fue muy diferente a lo esperado. Me sentí muy solo en todo momento pues era el único voluntario, además el staff de la casa no hizo ni el más mínimo esfuerzo por integrarme a ellos (eran una familia de Nepal) a excepción de una trabajadora (Sylvia). Sentí que solo me querían en la casa para trabajar y no para que tuviera una buena experiencia a cambio de trabajo. Decidí volver antes y siento que todo se hubiera solucionado con más voluntarios, sentí como si los dueños estuvieran obligados a tener voluntarios.

about 1 month ago

Spain

5

Una experiencia increíble, con gente genial que nunca olvidaré. El ambiente es súper acogedor, me he sentido como en casa. Las tareas no son muy exigentes y la gente hace que sea mas fácil. Nunca olvidaré la casa y lo recomiendo un montón, si tienes alguna duda de si ir o no, no lo dudes!

about 1 year ago

Portugal

5

Adorei o meu tempo em a guest house, correu tudo muito bem, tive muito tempo livre que usava para caminhadas pela montanha! As tarefas eram simples e foi possível conectar me com os meus colegas e também com hóspedes. Tenho apenas a apontar a atitude dos anfitriões muitas vezes descontente quando se pedia comida fora das refeições ou de desconfiança quanto ao cumprimento dos turnos. O ambiente poderia ser melhor sem estes comentários.

about 1 year ago

Argentina

4

Quedarme en la casa fue como estar en casa. La cabaña es muy cálida y está ubicada en el corazón de las montañas, ideal para desconectar y disfrutar de la naturaleza. Lo único a recalcar es que no está cerca de la ciudad, y el viaje siempre es a través del Kablecar + bus. Los compañeros que me tocaron fueron increíbles, por lo que fue una experiencia muy linda. Frank es muy buen cocinero, por lo que aprendí un montón y comimos muy rico :) Voy a extrañar las montañas!

11 months ago

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