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We need your help with our hotel reception

5.0
(47 reviews)47

The experience

The receptionist position involves being the welcoming face and first point of contact for visitors and callers. Duties include greeting guests, answering inquiries, managing phone calls, scheduling appointments, and supporting administrative tasks. The ideal candidate should possess excellent communication, organizational, and customer service skills, ensuring a positive and professional experience for all who interact with the organization.

What you offer

24 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.

What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Tours: We’ll take you on tours and rides around town. For free!

Requirements

Fluent English

Between 21 and 40 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

serious 6 days/4 hours per day

Activities & Shift

afternoon shifts

Rules

Dress Code:
Volunteers are required to follow a smart casual dress code. This includes plain T-shirts or other simple, professional clothing. Clothing should be neat, clean, and appropriate for a 4-star hotel setting. Previous issues with inappropriate attire have had a negative impact on our guests' experience, so compliance with this dress code is essential.
Cleanliness and Facility Use:
Volunteers are expected to maintain a high standard of cleanliness in their assigned rooms and in the shared facilities such as dining areas and lounges. As a 4-star hotel, we uphold strict cleanliness standards, and it is crucial that volunteers respect these standards. We have encountered challenges with individuals coming from backpacking or budget accommodation backgrounds who did not fully understand the importance of this. Please ensure that all spaces are kept clean and tidy at all times.