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We need your help with our hotel reception

5.0
(64 avis)64

L'expérience

The receptionist position involves being the welcoming face and first point of contact for visitors and callers. Duties include greeting guests, answering inquiries, managing phone calls, scheduling appointments, and supporting administrative tasks. The ideal candidate should possess excellent communication, organizational, and customer service skills, ensuring a positive and professional experience for all who interact with the organization.

Ce que vous offrez

24 heures d'aide par semaine

Réception: Aider aux enregistrements, départs et assistance aux clients.

Ce que vous recevez

1 jour de congé par semaine

Dortoir partagé: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres voyageurs.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Visites gratuites: Nous vous emmènerons faire des visites et des balades en ville. Gratuitement !

Exigences

Courant Anglais

Entre 21 et 40 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires

Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

Détails du programme

serious 6 days/4 hours per day

Activités et horaires

afternoon shifts

Règles

Dress Code:
Volunteers are required to follow a smart casual dress code. This includes plain T-shirts or other simple, professional clothing. Clothing should be neat, clean, and appropriate for a 4-star hotel setting. Previous issues with inappropriate attire have had a negative impact on our guests' experience, so compliance with this dress code is essential.
Cleanliness and Facility Use:
Volunteers are expected to maintain a high standard of cleanliness in their assigned rooms and in the shared facilities such as dining areas and lounges. As a 4-star hotel, we uphold strict cleanliness standards, and it is crucial that volunteers respect these standards. We have encountered challenges with individuals coming from backpacking or budget accommodation backgrounds who did not fully understand the importance of this. Please ensure that all spaces are kept clean and tidy at all times.