We need your help with our hotel reception

5.0
(64 Bewertungen)64

Das Erlebnis

The receptionist position involves being the welcoming face and first point of contact for visitors and callers. Duties include greeting guests, answering inquiries, managing phone calls, scheduling appointments, and supporting administrative tasks. The ideal candidate should possess excellent communication, organizational, and customer service skills, ensuring a positive and professional experience for all who interact with the organization.


Was Sie anbieten

24 Stunden Hilfe pro Woche

Rezeption: Hilf bei Check-ins, Check-outs und Gästebetreuung.


Was Sie bekommen

1 freier Tag pro Woche

Gemeinschaftszimmer: Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Reisenden teilst.

Frühstück: Du hast Anspruch auf ein kostenloses Frühstück an jedem Tag deines Aufenthalts.

Kostenlose Touren: Wir nehmen dich mit auf Touren und Fahrten durch die Stadt. Kostenlos!


Anforderungen

Fließend Englisch

Zwischen 21 und 40 Jahre alt

Empfängt Einzelreisende, Paare und Partner von Freiwilligen


Was nicht inbegriffen ist

Flüge, Reiseversicherung, interne Transportmittel und Visum


Programmdetails

serious 6 days/4 hours per day


Aktivitäten & Schichten

afternoon shifts


Regeln

Dress Code:
Volunteers are required to follow a smart casual dress code. This includes plain T-shirts or other simple, professional clothing. Clothing should be neat, clean, and appropriate for a 4-star hotel setting. Previous issues with inappropriate attire have had a negative impact on our guests' experience, so compliance with this dress code is essential.
Cleanliness and Facility Use:
Volunteers are expected to maintain a high standard of cleanliness in their assigned rooms and in the shared facilities such as dining areas and lounges. As a 4-star hotel, we uphold strict cleanliness standards, and it is crucial that volunteers respect these standards. We have encountered challenges with individuals coming from backpacking or budget accommodation backgrounds who did not fully understand the importance of this. Please ensure that all spaces are kept clean and tidy at all times.