Come and volunteer for our hostel in Canarias

United Kingdom

1

The hostel had bed bugs and was mainly full of older men the entire time, which as a girl made me feel uncomfortable. On worldpackers it also stated there would be 6 other volunteers however there was only maximum 3 of us. the hostel feels left behind compared to its sister hostels (jungle and colombus) which have a different vibe and are more fun with a lot more volunteers. Overall it is the people you meet that truly make the experience however if i could do it again i would stay in jungle or columbus.

about 1 month ago

sebastian replied

Hi Eva, thank you for your feedback. We’re sorry you felt uncomfortable and that the volunteer numbers didn’t match expectations. The bed bug issue has been addressed, and we’re working to bring more of the lively atmosphere our sister hostels have. We’re glad you still met great people and wish you the best on your travels.

Italy

4

Volunteering at the hostel was a life-changing experience that I'll always treasure. I met wonderful people and felt like part of a small family. Organizing activities to make the guests' stay more enjoyable helped me grow both personally. To be honest, during the last week and a half, things changed with the arrival of the new manager. There was a lot of confusion in the hostel, and we often didn't know what to do or how to act. Some situations were not handled well, and her attitude toward volunteers wasn't always the kindest. Btw, I would definitely recommend this experience

2 months ago

sebastian replied

Thank you so much for your kind words and for being part of the Compass family. We’re truly happy to hear that the experience was meaningful for you and that you grew during your time here.

We also appreciate your honest feedback about the challenges toward the end of your stay. We’re aware that transitions can bring some confusion, and we’re working closely with the new manager to ensure better communication and support for our volunteers moving forward.

Wishing you all the best!

United States

2

When I arrived, it felt like no one even knew I was coming. The manager wasn't at the desk, and things felt pretty cold from the start. I was hoping for a warm, welcoming vibe, but that didn't happen. I was put into a shared room with guests, and on the second night, I saw a huge bedbug crawling on my bed. I had bites all over me, like everywhere. I couldn't bring myself to sleep in that room again, so I ended up sleeping on the rooftop just to avoid it. Maybe I was unlucky, but I think future volunteers deserve a heads-up about this. I stayed there for 3 days and left.

2 months ago

sebastian replied

We’re really sorry your experience wasn’t what you expected, Anastasia. Your feedback about the arrival, room conditions, and the bedbug issue is important, and we’ve taken immediate steps to address it, including professional pest control and improving our welcome process.

Thanks for sharing your experience, it helps us improve. We wish you all the best on your journey.

Best,
-Compass Team

Greece

4

I had a great time at the hostel. From my first day I felt immediately welcomed by the other volunteers. The tasks are cleaning and being at reception, pretty easy and manageable. I met great people, made friends, and explored the island which is beautiful. What I didn't really like was that sometimes we had evening shift and then the next day morning shift which is pretty tiring. Also, there are no workers there other than the manager, something that seems weird to me. Overall, it was an incredible and very interesting experience!

8 months ago

Germany

5

I had the best time during my stay at the hostel! The place is very beautiful and the people it attracts whether as volunteers or guests turn it into an extremely homey and family like atmosphere. I felt as if I truly belonged there, the minute I entered the hostel. Elisa, the manager, is amazing, very caring and fun to be around while still keeping everything organised. The work is well manageable and from the location it is easy to go and explore the island. It was my first time volunteering like this and i loved every second of it! 🫶🏼🫶🏼

8 months ago

Austria

5

I had an incredible experience at the hostel! From the moment I arrived, I felt warmly welcomed by both the volunteers and the guests. The atmosphere was great and it truly felt like home. The team was friendly and supportive, making my time there enjoyable and fulfilling. The work was totally manageable and I felt like I was part of a wonderful community. I highly recommend this place to anyone looking to connect with people and experience a warm, welcoming environment!

9 months ago

Netherlands

5

My experience at the hostel was incredible. The hostel attracts interesting guests (sailors, artists..) but this could vary depending on the time of year. I worked with 4-7 other volunteers who I got along with very well and the hostel has a cozy family-feel. The work wasn't very demanding at all and the manager Elisa was good at communicating and always listened to our preferences. I would definitely go back here!

9 months ago

sebastian replied

Hi Mara, apologies for we were not able to post a review sooner, allow us to post this here instead.
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Mara was an absolute delight to have at our hostel! She brought such a fun and easygoing energy that made her a joy to be around. Her laid-back approach to life is truly admirable and brought a refreshing vibe to our team.

She is incredibly kind and has a natural ability to connect with others. It was easy for her to get along with the other volunteers, creating a harmonious and enjoyable atmosphere.

We truly appreciated her time with us and would be thrilled to host her again in the future. Thank you, Mara, for bringing so much positivity to our space!

United States

5

This was my first world packers experience and I couldnt be more grateful for such a wonderful opportunity! The work was extremely reasonable and doable, and fun because you get to be with the other volunteers! The hostel was clean, and very homey which is nice to have when you are there for an extended period of time. The island itself is perfect to explore and there are tons of things to do from hikes, to beach or museums! Definitely recommend, especially those looking for a first time experience!

10 months ago

Italy

5

Beautiful experience! Viktor, the manager is super nice and available Shift are ok and the hostel is beautiful

10 months ago

France

5

That was a superb experience for me ! The manager Viktor is so nice ; the location of the hostel is really cool ; I loved really much Gran Canaria ; and… must of all… the others volunteers I was with were great !!! Good mood, good energy. Of course, to have a really good experience here, you need to have the chance to be with good peoples… but this place definitely helps you to create good relations with the others. Was a little sad to leave. Thank you so much for this experience the hostel🥰

10 months ago

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