Compass House

Volunteering at Compass House is a unique and enriching experience for travelers. You should consider volunteering with us because we offer a vibrant atmosphere in the heart of Triana, Las Palmas de Gran Canaria. Our cozy rooftop, well-furnished kitchen, and historical building provide the perfect backdrop for a comfortable and inviting environment. As a volunteer, you'll be part of a friendly team dedicated to creating lasting connections among travelers through social events like yoga and surf classes and family dinners.

Moreover, Compass House is your gateway to adventure in Las Palmas and the island. Our central location makes exploring the local scene and beyond a breeze. You'll have the chance to meet like-minded individuals, develop teamwork and customer service skills, and be part of a unique experience that goes beyond the typical hostel stay. Come find your way with us – volunteer at Compass House, and be part of something extraordinary!

At Compass House, our team is dedicated to providing a welcoming and supportive environment for both travelers and volunteers. You can expect to be treated with respect and as an integral part of our community. Our staff includes a knowledgeable manager who will train and guide volunteers, ensuring a smooth and enriching experience. They are always available to answer your questions and offer assistance. We maintain a well-organized team with comprehensive written guides to help you understand your responsibilities and contribute effectively to our hostel's atmosphere. You'll find yourself part of a team that values teamwork and fosters a sense of camaraderie, making your time as a volunteer at Compass House both rewarding and memorable.

Top Host
This host receives a lot of worldpackers and has a high average rating.

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Reviews

4.5
(72 reviews)72

Staff & Host

4.5

Hours & Tasks

4.5

Hostel

4.5

Learning & Fun

4.5

United Kingdom

1

The hostel had bed bugs and was mainly full of older men the entire time, which as a girl made me feel uncomfortable. On worldpackers it also stated there would be 6 other volunteers however there was only maximum 3 of us. the hostel feels left behind compared to its sister hostels (jungle and colombus) which have a different vibe and are more fun with a lot more volunteers. Overall it is the people you meet that truly make the experience however if i could do it again i would stay in jungle or columbus.

about 1 month ago

sebastian replied

Hi Eva, thank you for your feedback. We’re sorry you felt uncomfortable and that the volunteer numbers didn’t match expectations. The bed bug issue has been addressed, and we’re working to bring more of the lively atmosphere our sister hostels have. We’re glad you still met great people and wish you the best on your travels.

Italy

4

Volunteering at Compass was a life-changing experience that I’ll always treasure.
I met wonderful people and felt like part of a small family. Organizing activities to make the guests’ stay more enjoyable helped me grow both personally.
To be honest, during the last week and a half, things changed with the arrival of the new manager. There was a lot of confusion in the hostel, and we often didn’t know what to do or how to act. Some situations were not handled well, and her attitude toward volunteers wasn’t always the kindest.
Btw, I would definitely recommend this experience

2 months ago

sebastian replied

Thank you so much for your kind words and for being part of the Compass family. We’re truly happy to hear that the experience was meaningful for you and that you grew during your time here.

We also appreciate your honest feedback about the challenges toward the end of your stay. We’re aware that transitions can bring some confusion, and we’re working closely with the new manager to ensure better communication and support for our volunteers moving forward.

Wishing you all the best!

United States

2

When I arrived, it felt like no one even knew I was coming. The manager wasn’t at the desk, and things felt pretty cold from the start. I was hoping for a warm, welcoming vibe, but that didn’t happen. I was put into a shared room with guests, and on the second night, I saw a huge bedbug crawling on my bed. I had bites all over me, like everywhere. I couldn’t bring myself to sleep in that room again, so I ended up sleeping on the rooftop just to avoid it. Maybe I was unlucky, but I think future volunteers deserve a heads-up about this. I stayed there for 3 days and left.

2 months ago

sebastian replied

We’re really sorry your experience wasn’t what you expected, Anastasia. Your feedback about the arrival, room conditions, and the bedbug issue is important, and we’ve taken immediate steps to address it, including professional pest control and improving our welcome process.

Thanks for sharing your experience, it helps us improve. We wish you all the best on your journey.

Best,
-Compass Team

Spain

4

Mi experiencia en Compass house ha sido muy buena en términos generales, adaptarme a las tareas fue fácil y los voluntarios explicaban todo para guiarte con las responsabilidades. En cuanto a la estadía y la comodidad podría mejorarse ya que los voluntarios dormimos en una habitación sin luz y sin ventana. Para mí faltó un poco el compromiso y la responsabilidad de la seguridad de los voluntarios cuando han habido momentos de incomodidad y algunos problemas con huéspedes o los propios voluntarios. Ha sido una experiencia muy bonita y con cosas a mejorar.

2 months ago

sebastian replied

Thank you for your honest and thoughtful feedback. We’re glad to hear that you had a positive overall experience and felt supported by the team during your tasks.

We also appreciate your comments about the sleeping arrangements and safety, these are things we take seriously, and we're actively working to improve comfort and clarity around volunteer accommodations.

Your input helps us grow, and we hope the rest of your travels are just as meaningful.

-Compass Team

Italy

5

I really enjoyed my stay here, the hostel is really pretty and well organized. My manager Elisa is a lovely person and I was lucky to meet some really great people!

3 months ago

Perfect for you if you're looking for

City & Town

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Family