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Volunteer Receptionist

5.0
(265 reviews)265

The experience

Hello Worldpackers! Looking for a fun and fulfilling volunteer opportunity in Edinburgh?
Join our team as a volunteer receptionist at our amazing hostel!
We are a team taking over an existing hostel in the city of Edinburgh, we need great people to join us and help us rebuild reputation! Over the years this place has lost it's charm and needs us to put it back on track.

In addition to speaking fluent English, speaking Spanish is a differential

What you offer

30 hours of help per week

Party Promoter: Help organise and promote parties and social activities.

Administration: Help with booking systems and payments.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Laundry: You can use our laundry room freely.

Bikes at your disposal: You can use our bikes any time you want.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Requirements

Fluent English

Between 18 and 35 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

First, you will go through the training phase, which means you will be just like one of our regular housekeeping volunteers, in order to you to understand how the hostel works. As a trainee, your main activity will be exchanging beds, but you'll also be responsible for cleaning the bathrooms, kitchen, and common areas. This means mopping, vacuuming, and wiping surfaces to keep our place sparkling clean.

As a trained receptionist you'll work three shifts per week, with each shift being around 8 hours long. You'll assist with guest check-in and check-out, answering phones and emails, provide information about the hostel and city attractions, and help maintain a clean and welcoming environment. Plus, you'll also have the opportunity to organize parties and events to make our hostel even more amazing!

Activities & Shift

Work will be in 3 shifts, around 8 hours per day, 3 days per week in the reception + 1/2 day in housekeeping + 2 days off - totaling 30h/week.
Shifts will be different, from mornings, afternoons and evenings and covering different areas of work, depending on the schedule for that week.
We have a staff room and another room is mixed between 10 people
We also have breakfast included for Staffs and open yoga classes -)
We have an incredible time for you to meet ❤️

Rules

We're looking for outgoing individuals who can handle money, solve complex situations under pressure, and even lead the housekeeping team to make our environment nicer and more friendly.

We're not looking for someone who just wants a free place to stay. We want someone who's eager to make a positive impact and help us create an unforgettable experience for our guests.

Of course, we know you'll also want to explore Edinburgh, which is why we'll provide you with accommodation and breakfast. You'll also have two days off per week to explore this stunning city and meet fellow travellers from all over the world.

This is an excellent opportunity to gain valuable experience in hospitality and customer service while having an unforgettable adventure. So, what are you waiting for? Join our team today and let's make amazing memories together!