Join our hostel team! Volunteer roles in reception, bar, cleaning

Australia

3

The hostel facilities were great and the tasks were straightforward and did not take long. There was little training in reception and often there wasn't anyone to help with issues. I had a situation where I didn't feel safe with a guest however, again there was no one to help. There were a few problems during my stay due to lack of communication and miscommunication between the team. Thilanka and Hassan, were absolutely amazing and always made sure we were welcomed and happy.

10 months ago

Balarm Hostel replied

Dear Claudia
we have cameras on common areas to keep safe all the hostel and a chat with the staff 24h to help with any issues, your words are not correct, the only problem was you back several times drunk at deep night and your poor respect for the basic rules of the hostel.

Canada

2

Overall, the experience was good because of the people I met. Thilanka and Hashan were super nice. Thilanka was always there to help and be your friend. Unfortunately, there was a bed bug infestation that didn't go away the entire month (see reviews on Hostelworld & booking.com). It was also in one of the beds in the volunteer room and still there after I left. The owner was really disrespectful over text (was in Germany during). He wouldn't address the problem properly and would deny having bed bugs to guests (multiple guests say they emailed beforehand). Good location as it's near the train.

about 1 year ago

Balarm Hostel replied

Dear Madison
thanks to stay at Balarm hostel and help voluntering in our team, anyway you was voluntering not working so your time should to be spended to work 5 hours not to gave medical diagnosis to the guests or talk versus the owner decision (that have 15 years of experiences in the hostel managing); bed bugs problems are unfortunately commons in the hostels (in all the world) and we do all the possible to solve it as soon as possible , company disinfected the rooms after fews days (they are not available in 24h as you maybe think) and staff room was steamed solving the problem the same day, have a nice summer.

Argentina

4

I stayed on the hostel for 2 weeks and had a great time! I was recieved by Lucia, one of their employees, and became really good friends in short time as we are both from Argentina :) She explained to me all my tasks and was patient and gave me clear instructions as in to how to do my work correctly. Also, Thanks to Lu and Massimo for understanding I had to leave early for a personal matter and offered me the flexibility to make up for the time in my tasks. The only things that were a little off were that I didn't know we had 2 shifts a day (5 hours total) but other than that, great place!

about 1 year ago

Australia

4

This was my first Worldpackers experience and I had a great time! Roster was created each week on Sunday 10pm for the following week and it was flexible- you could switch with other volunteers if you had plans. Shifts were 11am-1:30pm for housekeeping and then an evening bar shift or reception. Something I haven't seen other reviews mention is that you are provided with 20 euros per week for grocery expenses which I didn't expect. Overall very chill, I was here during a quieter time so there wasn't a huge hostel atmosphere on most nights but I enjoyed the quiet time.

over 1 year ago

Spain

5

I really enjoyed my time in Palermo! The work is easy and the hours are respected. We either did reception, bar shift or making the beds. There's actual workers in the hostel that take care of most of the cleaning, which is great. The staff is super nice and we had lots of free time to explore the city, try the sicilian food, go to the beach, and meet locals. You can also take trains to get to different places in the island, there's some beautiful towns. I met very cool people in the hostel and went out with the guests. The nightlife in Palermo is actually pretty fun. I truly recommend it!!

over 1 year ago

Mexico

5

My experience at the hostel was pleasant, the working hours are flexible and allow you to get to know the city. The schedule varies depending on each week and the tasks range from reception, making beds and helping in the bar. If you're a sociable person and willing to help, this is a good option for you… This experience allows you to meet people from around the world as well as interact with the locals.

over 1 year ago

Peru

5

Working at the hostel was one of my best experiences here in Europe. The staff is incredible and the host always makes sure that the volunteers are comfortable and safe. I 100% recommend the experience, the work is not hard at all and the hostel is very comfortable.

almost 2 years ago

Colombia

5

The hostel was a whole experience, get into the City and get to know Palermo and all the beaches around is the coolest thing, Hostel is really central of everything. The shifts and the work is easy if you're organized, the staff is always helping. I had the opportunity of work with another volunteers as well and we made a great team, such a fun time sharing and enjoying the city, we got to meet a lot of people from everywhere, and also learned a little more about Italian language and culture. All the hostel spaces are in a good condition.

almost 2 years ago

Argentina

5

It was a beautiful experience, you meet many people from all over the world, there is a very nice energy. The tasks are easy and you have a lot of free time to explore Palermo.

almost 2 years ago

United Kingdom

5

I loved my time at the hostel. The work was simple and the shift times were respected, which allowed for lots of free time to explore Palermo and the rest of Sicilia! I have met friends for life and I miss everyone dearly🥺❤️

almost 2 years ago

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