Downtown Hostel & Rooftop Bar

Do you want to be a part of a growing hostel in the heart of Hanoi's nightlife? We are highly focused on providing the best customer service and we constantly get reviews for having the friendliest staff in Hanoi, so come see for yourself and be part of a supportive, kind, and fun hostel team! You can learn how a hostel runs, get experience with supporting travelers, and become part of a community while you stay in Hanoi.

We are a small, friendly, and social hostel looking for someone to join our family. We care about our staff and work together as a team to support each other and ensure our guests are the no.1 priority. We want to improve our social rating on Hostelworld so we are focusing on improving the activities and vibe so want someone who can bring this. You will stay in a dorm room with guests and volunteers, and enjoy three meals per day, water, free laundry, one beer, and discounts on services/tours/activities. <3 *1 bed in a dorm * 3 meals per day * free beer * Water * Laundry * Access to discounted drinks, trips, tours, sim card * 2 consecutive days off to explore!

Top Host
This host receives a lot of worldpackers and has a high average rating.

Reviews

5.0
(12 reviews)12

Staff & Host

5.0

Hours & Tasks

5.0

Hostel

5.0

Learning & Fun

5.0

France

5

I had a positive experience here, and I believe it could have been even better if there had been more volunteers, the social dynamic of the hostel would have been richer. At times, I did feel a bit of a cultural gap, perhaps more noticeable to me since my previous volunteering experiences involved international team members. That said, the team is overall kind, welcoming, and cares about your well-being. It’s a great opportunity to immerse yourself in Vietnamese culture. The team was always available whenever I needed anything. I hope to come back someday and see how things have evolved!

3 months ago

Portugal

5

Fiz um voluntariado em Hanói que foi, sem dúvida, o melhor da minha vida. Me senti em casa desde o primeiro dia. As pessoas foram incríveis, os gerentes excepcionais e o trabalho muito bem organizado. Não tenho absolutamente nada do que reclamar — só gratidão por essa experiência única.

3 months ago


Vi replied

It was a pleasure having Christopher, a volunteer from Brazil, with us. He was kind, hardworking, and always willing to help with a smile. His positive energy and openness made a great impression on everyone. Thank you for your time and contribution — you truly made a difference!

Wishing you all the best on your next journey. Safe travels, and who knows — maybe our paths will cross again someday!

Germany

5

This was my first volunteering experience and I absolutely loved it. The hostel is small and cute but still very social and hosting little events on the rooftop bar was fun. Also all the workers were lovely, made great friends. And working closely together with the Vietnamese people I really learned more about their culture and their everyday live. It was all in all an amazing experience and I also met so many nice travellers and really enjoyed working at the bar and the reception (tbh most of the time I wouldn't really call it working, as a volunteer you're just the social part of the hostel)

4 months ago

France

5

I had such a fun time at Downtown Hostel and Rooftop Bar 💞 The team is so nice and welcoming, always ready to help as much as they can! Working at the bar is very chill, but it still gives you the chance to meet many international travelers in a more intimate atmosphere than that of party hostels. If you wish, there is still the option to join a pub crawl from a nearby hostel!

I would recommend this experience 100% if you want to have time to explore the city while still staying connected with people from the hostel :)

6 months ago

Spain

5

Vi and Dee are the best hosts ever! It was my first experience volunteering and it won’t be the last. The work is so easy and they’re super flexible with the hours. I learnt so much about Vietnamese culture and I made friends for life. Couldn’t be happier! Thanks for everything guys

10 months ago


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