🌟 Be the Smile of Our Hostel: Front Desk Experience 🏡

3.5

(2 recensioni)2

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L'esperienza

The volunteer receptionist is the first face and the last smile each guest sees. Their mission is to ensure a warm, efficient, and organized experience at the hostel, providing key information, support with daily operations, and a relaxed atmosphere that reflects the essence of the place.

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Cosa offri

24 ore di aiuto per settimana

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.

Barman: Prepara e servi bevande e aiuta a gestire l'inventario delle bevande.

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Cosa ottieni

4 giorni liberi a settimana

Dormitorio dello staff: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altre persone.

Colazione: Hai diritto a una colazione gratuita, ogni giorno del tuo soggiorno.

Sconti su Tour: Ottieni sconti per tour ed escursioni in città.

Lavanderia Gratuita: Puoi utilizzare liberamente la nostra lavanderia.

Feste gratuite: Ottieni ingresso gratuito per le migliori feste in città.

Eventi gratuiti: Ottieni ingresso gratuito per i migliori eventi in città.

Lezioni di ballo: Partecipa a lezioni di ballo gratuite presso la nostra struttura.

Usa la nostra cucina attrezzata: Sentiti libero di utilizzare la nostra cucina e preparare il tuo delizioso cibo.

Certificato: Ottieni un certificato di completamento dopo che termina la tua esperienza.

Accesso Internet Veloce: Internet ad alta velocità per lavorare da remoto

Spazio di Lavoro Dedicato: Spazio specifico per lavorare da remoto

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Requisiti

Principiante Spagnolo o Intermedio Inglese

Accoglie volontari singoli, coppie e partner di volontari

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Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto

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Dettagli del programma

Ideal volunteer profile:

Positive energy, empathy, and people skills.

Conversational English (any additional language is a plus).

Organizational skills and responsibility with assigned shifts.

A good attitude for working in a multicultural team.

Flexibility and proactivity in learning.

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Attività e turni

Main Duties:

Check-in/Check-out: Assist with guest registration, key collection, and explanation of basic hostel rules.

Guest Relations: Answer questions, provide information on transportation, activities, tours, and local recommendations.

Internal Communication: Report any updates to the administrative or housekeeping team.

Reservation Management: Assist in confirming and updating reservations in the system (as delegated).

Social Environment: Promote good vibes in common areas, integrating travelers, and supporting community activities.

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Regole

Punctuality above all ⏰
Arrive for your shift on time. Remember that reception is the heart of the hostel and cannot be left alone.

Good vibes with everyone ✨
Your smile and attitude make the difference. Treat every guest and co-worker with respect and kindness.

Clear communication 📲
If you can't cover a shift or an emergency arises, inform the coordinator or manager immediately.

Respect for hostel rules 🏡
Apply the same rules that apply to guests (silence during breaks, order in common areas, etc.).

Professional, but relaxed 🤝
Be friendly without losing your composure when handling reservations, payments, or important information.

Confidentiality 🗂️
All information about guests and the hostel remains with reception.

No excesses 🚫
During the shift, the consumption of alcohol or other substances is prohibited. You can enjoy your stay outside of your normal schedule, responsibly.

Respect for the common area 🧹
Keep the reception and work area clean and organized after your shift ends.

Be proactive 💡
If you see something that could be improved, suggest it. You're not just here to fill a position, but to contribute to the hostel experience.

Sharing culture 🌍
Remember that you're part of a community