🌟 Be the Smile of Our Hostel: Front Desk Experience 🏡

4.0

(208 reseñas)208

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La experiencia

The volunteer receptionist is the first face and the last smile each guest sees. Their mission is to ensure a warm, efficient, and organized experience at the hostel, providing key information, support with daily operations, and a relaxed atmosphere that reflects the essence of the place.

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Que ofreces?

24 horas de ayuda por semana

Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.

Administración: Ayuda con el sistema de reservas y los pagos.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

Bartending: Prepara, sirve y haz inventario de las bebidas.

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Lo que obtienes

4 dias libres por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Fiestas gratis: Obtén pases gratis a las mejores fiestas de la ciudad.

Eventos gratis: Obtén pases gratis para los mejores eventos de la ciudad.

Clases de danza: Toma clases de baile gratis en nuestro espacio.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Certificado: Obtén un certificado de culminación una vez que hayas terminado tu experiencia.

Internet de Alta Velocidad: Internet de alta velocidad para trabajar remotamente

Espacio de Trabajo Dedicado: Espacio específico para trabajar remotamente

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Requisitos

Español Principiante o Inglés Intermedio

Admite voluntarios solos, parejas y dúos de voluntarios

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Ideal volunteer profile:

Positive energy, empathy, and people skills.

Conversational English (any additional language is a plus).

Organizational skills and responsibility with assigned shifts.

A good attitude for working in a multicultural team.

Flexibility and proactivity in learning.

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Actividades & Turnos

Main Duties:

Check-in/Check-out: Assist with guest registration, key collection, and explanation of basic hostel rules.

Guest Relations: Answer questions, provide information on transportation, activities, tours, and local recommendations.

Internal Communication: Report any updates to the administrative or housekeeping team.

Reservation Management: Assist in confirming and updating reservations in the system (as delegated).

Social Environment: Promote good vibes in common areas, integrating travelers, and supporting community activities.

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Reglas

Punctuality above all ⏰
Arrive for your shift on time. Remember that reception is the heart of the hostel and cannot be left alone.

Good vibes with everyone ✨
Your smile and attitude make the difference. Treat every guest and co-worker with respect and kindness.

Clear communication 📲
If you can't cover a shift or an emergency arises, inform the coordinator or manager immediately.

Respect for hostel rules 🏡
Apply the same rules that apply to guests (silence during breaks, order in common areas, etc.).

Professional, but relaxed 🤝
Be friendly without losing your composure when handling reservations, payments, or important information.

Confidentiality 🗂️
All information about guests and the hostel remains with reception.

No excesses 🚫
During the shift, the consumption of alcohol or other substances is prohibited. You can enjoy your stay outside of your normal schedule, responsibly.

Respect for the common area 🧹
Keep the reception and work area clean and organized after your shift ends.

Be proactive 💡
If you see something that could be improved, suggest it. You're not just here to fill a position, but to contribute to the hostel experience.

Sharing culture 🌍
Remember that you're part of a community