Non-violent communication: resolving conflicts

Meet the mentor

Caroline Pereira

Worldpackers

Apaixonada por comunicação e pelo desenvolvimento que as experiências colaborativas oferecem, saí da minha zona de conforto aos 24 anos para mochilar pela Europa - sozinha e sem nunca ter saído do país antes. Hoje sou Diretora de Operações na Worldpackers e ajudo, com muito carinho, milhares de pessoas a transformarem o mundo a cada viagem que realizam!

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6 lessons • 18min

Nonviolent communication: resolving conflicts and dealing with difficult situations - trailer

In this course, I’ll touch on themes like conflict resolution, non-violent communication, active listening, and how to give and receive feedback. These are concepts that will help you to communicate more clearly and build sustainable relationships in your life.

1min

Non-violent communication: the language of compassion

Discover what non-violent communication is and how to use it to avoid misunderstandings and arguments through empathy, respect, and attention.

3min

Active listening: what is it and how do I practice it?

Learn why active listening is one of the most important elements of non-violent communication, an essential tool for you to build deeper connections and understanding.

4min

How to give and receive transformative feedback

I’ll show you how to give and receive feedback in an assertive, constructive, and empathetic way. Learn how to use this tool for self-development and to help you solve conflicts.

4min

Empathy in collaborative experiences

Learn how communication works in collaborative relationships, how to behave, and how to resolve conflicts that may come up during these shared experiences.

4min

Conflict resolution

Now it’s time to put it all into practice! I’ll tell you the three essential questions to ask yourself in conflict situations that will help you to find a solution.

2min

Comments and reviews

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4.7

(9360 reviews)

Communication

4.7

Content

4.7

Format

4.7

Learning

4.7

Top Endorsements

5855 I learned new interpersonal skills

3818 It brought me more self-awareness

3207 I learned basic concepts

2411 I learned new technical skills

2045 I discovered useful tools and materials

1779 I developed social and environmental awareness

Juanita Colombia

Me ayudó a tener herramientas claves para abordar una conversación con mi host.

3 minutes ago

Luca Italy

Very interesting to understand the base of non violent communication

24 minutes ago

Francesca United States

LOVE

about 4 hours ago

Evan United States

It's helpful!

about 12 hours ago

Jasmina Uzbekistan

it was amazing

about 15 hours ago

Lu Taiwan

It's help! thanks

about 19 hours ago

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