Non-violent communication: resolving conflicts

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Caroline Pereira

Worldpackers

Apaixonada por comunicação e pelo desenvolvimento que as experiências colaborativas oferecem, saí da minha zona de conforto aos 24 anos para mochilar pela Europa - sozinha e sem nunca ter saído do país antes. Hoje sou Diretora de Operações na Worldpackers e ajudo, com muito carinho, milhares de pessoas a transformarem o mundo a cada viagem que realizam!

Worldpackers

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6 lezioni • 18min

Nonviolent communication: resolving conflicts and dealing with difficult situations - trailer

In this course, I’ll touch on themes like conflict resolution, non-violent communication, active listening, and how to give and receive feedback. These are concepts that will help you to communicate more clearly and build sustainable relationships in your life.

1min

Non-violent communication: the language of compassion

Discover what non-violent communication is and how to use it to avoid misunderstandings and arguments through empathy, respect, and attention.

3min

Active listening: what is it and how do I practice it?

Learn why active listening is one of the most important elements of non-violent communication, an essential tool for you to build deeper connections and understanding.

4min

How to give and receive transformative feedback

I’ll show you how to give and receive feedback in an assertive, constructive, and empathetic way. Learn how to use this tool for self-development and to help you solve conflicts.

4min

Empathy in collaborative experiences

Learn how communication works in collaborative relationships, how to behave, and how to resolve conflicts that may come up during these shared experiences.

4min

Conflict resolution

Now it’s time to put it all into practice! I’ll tell you the three essential questions to ask yourself in conflict situations that will help you to find a solution.

2min

Commenti e recensioni

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Top Endorsements

5846 Ho imparato nuove competenze interpersonali

3814 Mi ha portato maggiore consapevolezza di me stesso

3202 Ho imparato concetti base

2408 Ho imparato nuove competenze tecniche

2042 Ho scoperto strumenti e materiali utili

1777 Ho sviluppato consapevolezza sociale e ambientale

Jessica Margaret Ireland

great interpersonal lessons to learn about self control and conflict management

circa 9 ore fa

Victoria United States

Great !!!

circa 11 ore fa

Tyler United States

Good little intro to NVC.

circa 16 ore fa

Jane Macedonia, The Former Yugoslav Republic of

Great points

circa 21 ore fa

Emmaly United States

Great information!

circa 22 ore fa

Margarita Russia

Now I feel more secure before going volunteering for the first time, I’ll think about the tips if an unpleasant situation occurs :)

1 giorno fa

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