Non-violent communication: resolving conflicts

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Caroline Pereira

Worldpackers

Apaixonada por comunicação e pelo desenvolvimento que as experiências colaborativas oferecem, saí da minha zona de conforto aos 24 anos para mochilar pela Europa - sozinha e sem nunca ter saído do país antes. Hoje sou Diretora de Operações na Worldpackers e ajudo, com muito carinho, milhares de pessoas a transformarem o mundo a cada viagem que realizam!

Worldpackers

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6 leçons • 18min

Nonviolent communication: resolving conflicts and dealing with difficult situations - trailer

In this course, I’ll touch on themes like conflict resolution, non-violent communication, active listening, and how to give and receive feedback. These are concepts that will help you to communicate more clearly and build sustainable relationships in your life.

1min

Non-violent communication: the language of compassion

Discover what non-violent communication is and how to use it to avoid misunderstandings and arguments through empathy, respect, and attention.

3min

Active listening: what is it and how do I practice it?

Learn why active listening is one of the most important elements of non-violent communication, an essential tool for you to build deeper connections and understanding.

4min

How to give and receive transformative feedback

I’ll show you how to give and receive feedback in an assertive, constructive, and empathetic way. Learn how to use this tool for self-development and to help you solve conflicts.

4min

Empathy in collaborative experiences

Learn how communication works in collaborative relationships, how to behave, and how to resolve conflicts that may come up during these shared experiences.

4min

Conflict resolution

Now it’s time to put it all into practice! I’ll tell you the three essential questions to ask yourself in conflict situations that will help you to find a solution.

2min

Commentaires et avis

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4.7

(9363 avis)

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Top Endorsements

5858 J'ai appris de nouvelles compétences interpersonnelles

3818 Cela m'a apporté une meilleure connaissance de moi-même

3207 J'ai appris les concepts de base

2412 J'ai appris de nouvelles compétences techniques

2047 J'ai découvert des outils et matériaux utiles

1779 J'ai développé une conscience sociale et environnementale

Nadine United States

great!

il y a environ 1 heure

Fabricio Brazil

I loved the perspective about a productive and respectful communication approach being one not with winners or losers but of equal parties and that, I completely agree, is very productive for both parties because we are all growing together and evolving as people. Thanks!

il y a environ 3 heures

Salvatore Italy

very interesting

il y a environ 6 heures

Juanita Colombia

Me ayudó a tener herramientas claves para abordar una conversación con mi host.

il y a environ 7 heures

Luca Italy

Very interesting to understand the base of non violent communication

il y a environ 8 heures

Francesca United States

LOVE

il y a environ 11 heures

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