Hostel 1 in Sofia

Top-Host
Dieser Host empfängt viele Worldpackers und hat eine hohe durchschnittliche Bewertung.

Alle Erlebnisse

Help us to continue being the N1 hostel in Sofia 🔝

Reinigung Hauswirtschaft Rezeption

Sofia, Bulgarien

Bewertungen

4.5
(128 Bewertungen)128

Team & Host

4.5

Stunden & Aufgaben

4.5

Hostel

4.5

Lernen & Spaß

4.5

Belgien

2

Although rating a place can be cold,I consider that honesty prevail to help further volunteers.Alex the owner never properly introduced himself in person and barely says hi when around, Nina is a lovely cheerful woman with whom it is nice to share complicity and laughter when not switching into a strict and bossy tone when stressed.I can’t pretend that is has not affected my stay.The rules are not a problem(they work both ways tho).Trust issues are for sure. Contradicting you in front of guests to bargain good reviews is something I completely disagree with. As you feel stupid and disrespecte

vor 23 Tagen

Alex hat geantwortet

You speak about honesty and trust, which we also value. That is why criticism should be based on clear facts. You say rules “work both ways”, yet mention trust issues without explaining what broke that trust. Nina is responsible not only for a friendly atmosphere, but also for order and task control, which sometimes requires firmer communication. A 2/5 rating is surprising, especially considering the flexibility you were given. Constructive feedback helps improve, subjective frustration does not

Argentinien

5

Alex was very kind, understanding, and easy to communicate with.
He was flexible and showed a great attitude, which I really appreciated.
I would definitely recommend this hostel and would be happy to connect again in the future.

vor 25 Tagen

Israel

5

Hi, my name is Leo. It’s my first time volunteering and I’m truly thankful for the experience. Nina “The Mom” and her daughter in law Dina treated me like family — always helpful, always making sure I had food, comfort, and everything I needed. Sofia surprised me with its amazing hikes, friendly people from all around the world, and a peaceful vibe. The job became easy once I mastered the routine. Grateful for everything. Recommended and I will come back later ✈️🫶🏼❤️

vor etwa 2 Monaten

Alex hat geantwortet

Come visit us anytime, we will always be very glad to see you again 🥰

Spanien

1

The owner’s treatment of volunteers is deeply humiliating. She switches from a friendly tone to yelling and scolding without reason, creating a tense and unpredictable environment. There is no patience to teach, only constant pressure, aggressive corrections, and looks of contempt. I saw a new volunteer being yelled at, shamed, and expelled on his first day with zero empathy, and two others left after experiencing her mistreatment. The owner unloads her frustration on volunteers, creating ongoing emotional abuse. and the work is too hard. This is not a safe or healthy place. I do not recommend

vor 2 Monaten

Alex hat geantwortet

Juanfran completed his stay, and we chose not to give him a low rating to avoid harming his profile. For future hosts: he arrived without familiarizing himself with the information provided, which created difficulties throughout his stay. His profile photo is misleading, as guests found him unpleasant, unsmiling, and aloof, resulting in negative feedback. He does not seem suited for client-facing roles.

Brasilien

1


The experience was different from what I expected. I wanted to learn English, but the host was unaware of this and did not speak English, and there was pressure to learn quickly, which I also noticed affecting other volunteers. Tasks included reception, cleaning, and organization, often extending beyond scheduled hours to complete the “final review.” The room had no wardrobe, and there were extra costs not mentioned, such as the dryer. I left on the second day, refused to exchange positive reviews, and received a “no-show,” forcing me to reorganize my trip.

vor 2 Monaten

Alex hat geantwortet

All details about tasks and accommodation were clearly provided in our profile and messages, but it seems they were not fully reviewed before your arrival. The whole problem is that you didn’t look at our profile or read our messages beforehand. Upon arrival, you realized the role did not meet your expectations and decided to leave immediately. While this caused us serious difficulties in finding a replacement, we chose not to leave a negative review to avoid affecting your new profile.