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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1777 reviews)1777

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1126 I learned new interpersonal skills

981 I learned basic concepts

717 I learned new technical skills

557 It brought me more self-awareness

540 I discovered useful tools and materials

386 I learned advanced concepts

5

Priscilla Brazil

Quite informative!

over 3 years ago

5

Belén Argentina

Custome service is a really cool job! i love it! thanks for the tips of how to do it in the hostel/hotel area

over 3 years ago

4

Tamyka United States

Helped provided a deeper understanding

over 3 years ago

5

Samantha United States

Great tips! Made me better prepared to work reception or any customer service job!

over 3 years ago

4

Gui Brazil

Bety good

over 3 years ago

5

Alina Mexico

I really enjoy this course, I liked that it will show us the perspectives which made it easier to understand what we should do in this cases, thanks for the tips and hopefully I will be able to become a customer service volunteer soon:)

over 3 years ago

5

Doralis United States

She explained very well and gave examples so that it is very clear what good customer service looks like vs not so good customer service. The videos were easy to listen to and gave some really good tips. Even as someone with a lot of customer service experience it served as a good reminder of the important things to keep in mind when in a customer service position!

over 3 years ago

4

Diana Isabela Mexico

Loved the examples on how to be more outstanding while helping the costumer!

over 3 years ago

5

Jéssica Brazil

I loved this course! It is very didactic, simple, and complete! I loved all the tips on performing an excellent service and enjoying the work. Thank you so much!

over 3 years ago

5

Luis Felipe Chile

Thank you very much for this course! I managed to come into contact with how I handle different situations when serving customers or other people in general :)

over 3 years ago

5

Melissa Guatemala

It gave me a better idea of what to expect and what is gonna be expected from me at working in costumer service

over 3 years ago

5

Mateus Murgo Brazil

Extreamily funny content, make all the sense this course for a truly experience.

over 3 years ago