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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1839 reviews)1839

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1168 I learned new interpersonal skills

1018 I learned basic concepts

739 I learned new technical skills

578 It brought me more self-awareness

557 I discovered useful tools and materials

395 I learned advanced concepts

5

Leire Spain

Este curso está muy bien explicado, trae ejemplos claros que son muy buenos para aprender cosas básicas de atención al cliente. Lo recomiendo

almost 2 years ago

5

MARCELO Italy

Aprendi nuevas habilidades. Gracias

almost 2 years ago

5

Maria Colombia

learned a lot, thanks.

almost 2 years ago

5

Crystal United States

Great intro to customer service!

almost 2 years ago

5

first_name_371351 Brazil

A M A z i n g

almost 2 years ago

5

Marcelle naomi Brazil

I learn so much in this course, the examples was very good!

almost 2 years ago

5

Maggie Canada

There were great examples to demonstrate concepts. Very helpful for customer service positions.

almost 2 years ago

5

Lucas Brazil

Achei otimo ela fazendo uma atuação das situações para ilustrar como agir.

almost 2 years ago

5

Flor Brazil

conteúdo interessante

almost 2 years ago

5

Alan Brazil

não poderia deixar de fazer este curso

almost 2 years ago

5

Isaac Germany

Perfect for custoner service

almost 2 years ago

5

Ciera United States

This course was very informative. Gives you Ideas of exploring the local area so you can give better advice for things they can do near by. She also give you advice of how to handle situations you don't know the answer to so guest can still feel cared for and reassured you'll still get the their questions answered. Definitely a very useful video of good tips to better customer service skill in the hostel environment which I loved all her approachs to different situations.

almost 2 years ago