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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1781 reviews)1781

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1129 I learned new interpersonal skills

984 I learned basic concepts

719 I learned new technical skills

557 It brought me more self-awareness

542 I discovered useful tools and materials

386 I learned advanced concepts

5

Isaac Germany

Perfect for custoner service

almost 2 years ago

5

Ciera United States

This course was very informative. Gives you Ideas of exploring the local area so you can give better advice for things they can do near by. She also give you advice of how to handle situations you don't know the answer to so guest can still feel cared for and reassured you'll still get the their questions answered. Definitely a very useful video of good tips to better customer service skill in the hostel environment which I loved all her approachs to different situations.

almost 2 years ago

5

Fernanda Mexico

Thank you Megan!!

almost 2 years ago

5

Andres Colombia

I thought it was a good video, the examples presented were very good as well as the tips she gaves.

almost 2 years ago

5

Lucy United Kingdom

Everyone volunteering abroad should watch.

almost 2 years ago

4

Zoah United States

This course turned out really helpful to me, the tips they showed were very well explained and now I feel more comfortable about the customer service

almost 2 years ago

5

Mouad Algeria

very helpful. Good videos

almost 2 years ago

4

Caitlyn United States

learned a lot!!

almost 2 years ago

5

Lorenzo Italy

Helpful info!

almost 2 years ago

5

Laura Colombia

She explains very well what is needed for this position, the examples make the information even clearer

almost 2 years ago

5

Julia Brazil

Great! Practical tips, friendly approach and valuable insights to make the guest experience even better.

almost 2 years ago

5

Emma Australia

I found the examples used were unique and helpful to the topic of the course.

almost 2 years ago