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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1775 reviews)1775

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1125 I learned new interpersonal skills

980 I learned basic concepts

716 I learned new technical skills

556 It brought me more self-awareness

539 I discovered useful tools and materials

385 I learned advanced concepts

5

Andre Pio Brazil

So simple and with a lot of good information! Tks

almost 5 years ago

5

Diego Costa Rica

She made me rethink my idea about customer service. I used to work at call centers and after a while working there you want to escape it, but been it in a more personal and friendly/relax environment, makes the difference.
You can actually enjoy it if you think about it.

almost 5 years ago

5

Hunter United States

Very good introduction to how this site works, and some basic, necessary skills for volunteering!

almost 5 years ago

5

Yessenia United States

Meagan did excellent job explaining the Customer Service specially for beginners. I loved the right and wrong way of doing it vídeos. Thank You!!!

almost 5 years ago

5

Gabriel United States

This course helped me to be aware of what is expected of me as far as a customer service role. it also got me excited for a future trip!

almost 5 years ago

4

Carol-Anne United States

It has a few helpful tips for beginners getting off the ground.

almost 5 years ago

5

Nikola Serbia

Great introduction to volunteering and customer service

almost 5 years ago

5

Leandro Brazil

It's a great course! Many good tips.

almost 5 years ago

5

Tiele Brazil

Great content, thanks!

almost 5 years ago

5

Tiele Brazil

Thanks for sharing your knowledge!

almost 5 years ago

5

Hector Felipe Brazil

amazing!!!

almost 5 years ago

5

Prashant India

Never thought so much goes behind a happy customer service experience :) worth taking up this job once in a while. I believe it at least will improve my empathy.

almost 5 years ago