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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1629 reviews)1629

Communication

4.9

Content

4.8

Format

4.9

Learning

4.8

How this course will help you in your development

1035 I learned new interpersonal skills

908 I learned basic concepts

668 I learned new technical skills

504 It brought me more self-awareness

486 I discovered useful tools and materials

347 I learned advanced concepts

5

Leandro Brazil

Simplesmente Sensacional

over 4 years ago

4

Eduardo Mexico

Excelent !!! It will help a lot...

over 4 years ago

5

Alan Brazil

Thank you for the tips, Meagan! I loved it!

over 4 years ago

4

Camila Brazil

curso de grande valia.

over 4 years ago

4

Sofia Guatemala

Easy and simple, really good explanation, you should watch it as your first introduction video uf you are interested in how to work correctly and impress your host.

over 4 years ago

5

Jonathan United States

This course will teach you the basics.

over 4 years ago

5

Mateus Augusto Brazil

Amazing tips about costumer service. Thanks so much!

over 4 years ago

5

Emiliano Argentina

El curso es muy bueno, aprendes como interactuar de forma correcta con un huésped. Ella da los mejores conceptos sobre como atender , aún sin saber la respuesta de que nos realiza el huésped.

The course was amazing, i learn how to speak with a customer and help them with his/her own problems. Giving data about the shops around the hostel, wifi access, etc. I really like the way that megaen explain all the course. :)

over 4 years ago

5

Julia Brazil

Este curso proporciona ótimas dicas sobre como lidar com hóspedes. Achei muito interessante e ajuda bastante, principalmente se a pessoa for voluntário de primeira viagem.

over 4 years ago

5

Daniel Colombia

Those examples helped a lot to understand and what the differences are between a bad service and a good service. Also thank you for highlight that fact that we should ask our host what’s his/her expectations from us, I think that would be a great question to ask when meeting them.

over 4 years ago

5

Nate United States

This course is really informative and definitely worth taking, especially if you want to really make it work when volunteering at hostels and other places of business!

over 4 years ago

5

Fernando Brazil

Dinâmicas muito bem simuladas!

over 4 years ago