Help for night shifts at our front office and bar :)

Argentina

5

Mi experiencia en el hostel fue inmejorable, con un grupo humano muy cálido, tanto el staff como el resto de los voluntarios. Todas las instalaciones son muy cómodas y las tareas sencillas. Volvería sin duda a repetir la experiencia 🙌🏼🙌🏼

8 meses atrás

Argentina

5

El tiempo en el hostel fue increible. El equipo completo se porto excelente con nosotros y en mi caso que precise hacer un estudio medico en la ciudad me ayudaron con todo, desde llamar para reservar mi turno hasta guiarme como llegar y traducirme los resultados. El hostel es tan comodo que invita a pasar mucho tiempo dentro, pero la ciudad es hermosa y esta llena de cosas para hacer. Al ser una ciudad tan cosmopolita los huespedes vienen de todos lados, con lo cual conectamos con personas de todas partes y con todo tipo de trasfondos. Sin dudas voy a volver de estar nuevamente en Napoli!!!

9 meses atrás

Espanha

3

My experience in the hostel was okay. the night shift is really tiring but the hours and tasks are respected. The only downfall was the bed bug situation which made it impossible to us to stay longer. We changed rooms many times and when we came back to the volunteer dorm, there were still bed bugs. The staff and other volunteers were great and the hostel is really well located in the city.

4 dias atrás

Holanda

3

The hostel was a welcoming environment with lovely staff. Day shifts were easy and collaborative, but I had to speak up about scheduling. I was planned 5 days a week 9-16 with a 2h break, making it hard to explore Napoli. My first week I had no day off and once was scheduled 7 days in a row. After finding bedbugs in the volunteers' room, we had to switch rooms often and twice had nowhere to sleep. This was not considered in working hours. We ended up leaving early. the hostel could be great under better circumstances, but compassion and communication can definitely be improved. Feel free to DM me!

11 dias atrás

amelia respondeu

Hi Pascalle we’re sorry things felt that way. The bed bugs weren’t our fault, since were obviously brought here by another volunteer. We spent over €5,000 and 3 exhausting weeks to solve it. We could have asked you to leave and addressed the problem in a much easier way but we made a commitment to you and moved you all to private ensuite rooms, cancelling guests reservations, prioritizing volunteers' stay over profit. We truly cared, and did our best in a very hard situation. Regarding the 7shif

Brasil

2

The platform does not allow me to write much, so I'll be straightforward: don't ever go there if you plan on staying in the tent. It's unbearable. Very bad conditions. You hear other people's AC during the whole night and the host doesn't show compassion about your lack of sleep. Me and the other volunteers left much earlier than expected, due to a bed bug infestation. The host kept moving us back and forth from the room, exposing us to unnecessary risk and tiring us with the lack of stability. Some of the staff were wonderful, so my stars go for them :)) Travelers: for more info, DM.

14 dias atrás

amelia respondeu

Dear Ariadne, the tent was offered to you since we had no other position available and you needed a last minute stay. You were perfectly informed with messages and videos of the accommodation. The only reason you moved was because we welcomed your request to switch to the volunteer room as soon as we had the chance. Unfortunately bed bugs were brought to the room by another volunteer and were obviously not our fault. As you know we addressed the problem immediately, moving you to a private ensui

Alemanha

2

Hostel is nice,pretty the hostel,loved the people working there,though the owners are not really welcoming(you get to watch videos,no one explain you in person what to do,they didn't really seem to like the volunteers in general) shifts are a little bit annoying(from 9am to 16pm)you have two hours break in between but too much for just a bed, also i had to work 7 days in a row without being alerted before.you basically just clean a lot and bring the trash out i left 2 weeks before planed because we had bedbugs and i just didn't enjoyed my time, it's not that bad but i've seen so much better.

1 mês atrás

amelia respondeu

Dear Evelyn, we have already addressed the bed bug problm in our review about your stay. We just want to clarify here that the only reason your ended up doing 7 shifts in a row was because your asked for a change of shifts over a 2 week period with specific consecutive days off. We never ask and strongly discourage our volunteers to work more than 5 days in a row, this only happenes exceptionally to accommodate volunteers need, never on our choice. Regarding videos, we find they are a useful to

Brasil

1

Difícil escrever uma avaliação, mas me sinto no dever. Fui muito bem recebida pela equipe e o ambiente do hostel é muito bacana. No entanto, não cheguei a viver a experiência porque não senti condições de ficar no espaço oferecido aos voluntários. As instalações são escuras, pouco ventiladas, sujas e o lugar é extremamente pequeno para o número de pessoas que estavam lá. Não havia espaço nem para mexer nos pertences. O colchão é extremamente fino e desconfortável. Enfim, uma bagunça total! A equipe foi super compreensiva e prestativa quando optei por ir embora.

4 meses atrás

amelia respondeu

Dear reader, please ignore this review. This person never stayed with us and the review describes an experience with another hostel, not ours.

Espanha

4

+ : el jardín en el que relajarse y refugiarse del caos de la ciudad, el puntazo del hostal es la presencia de animales, hay 3 gatos y un conejo, todos muy monos. Había un buen ambiente en el equipo, he hecho amistades con personas majas, he podido hacer tareas de bar y ayudar con los check in. - : algunas tareas cómo cargar cajas pesadas, llevar montañas de basura, lejos del hostal y sin un carrito para llevarlos, algunos compañeros hacían más horas de las acordadas, solo dan una cama pero sin comida, se podría proporcionar más comodidades

5 meses atrás

Brasil

3

The hostel is a charming, well-located hostel with a cozy the hostel and opportunities to meet people from around the world while practicing English and Italian. The managers are approachable and open to communication. However, night shifts can be challenging due to noisy, messy volunteer conditions and extended work hours. If you're sensitive to noise or need organized shared spaces, this might be tough. Overall, it's a valuable cultural experience—just be sure to clarify shift details and volunteer dynamics in advance. Napoli is beautiful and the location is at the heart of historic center!

5 meses atrás

Canadá

4

I enjoyed my time as a volunteer at this hostel! The staff is AMAZING, specially Marcello <3 :D As of the work, I was assigned the night shift which took a toll on my body at times because I spent most of the daytime resting. I was assigned the night shift without having the chance to choose... The tasks for the night shift were light, and easy to do once learnt. It took me a moment to learn how to make coffee and the other beverages sold at the hostel. The only dislike was having to throw away the glass... Mamma mia...!!! It was overall, it was a great experience to have been a volunteer.

6 meses atrás

Aplique agora