Night Host / Night Reception Support (Hospitality Exchange)

4.5

(89 avaliações)89

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A experiência

We are looking for a responsible Night Host to support our reception during night hours.
This is a quiet night shift role, ideal for someone who is comfortable working independently and handling guest needs calmly.
Main responsibilities include:
Being present at the reception during night hours
Assisting with late check-ins (pre-arranged reservations)
Answering guest questions and messages.
This is not a financial night audit role.

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Como você ajuda

32 horas por semana

Turno da Noite: Ajude nas tarefas noturnas e garanta a tranquilidade dos hóspedes

Administração: Ajude nos sistemas de booking e pagamentos.

Recepção: Ajude recebendo e atendendo hóspedes.

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O que você ganha

3 dias livres por semana

Quarto compartilhado: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Café da manhã: Você ganha café da manhã gratuito todos os dias que ficar aqui.

Jantar: Você ganha jantar gratuito todos os dias que ficar aqui.

Lavanderia gratuita: Você pode usar nossa lavanderia gratuitamente.

Internet de Alta Velocidade: Internet de alta velocidade para você trabalhar remotamente

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Requisitos

Inglês Intermediário

Entre 21 e 35 anos

Recebe voluntários sozinhos (não aceita casal ou duplas)

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O que não está incluso

Passagens, seguro viagem, transporte e visto

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Detalhes

Our program is designed as a structured hospitality exchange focused on night reception support in a calm and professional environment.

Volunteers will work 4 night shifts per week, 8 hours per shift, for a total of 32 hours per week.
In return, volunteers receive 3 full days (and nights) off each week, allowing time to rest, explore, or enjoy personal activities.

Night shifts are generally quiet and involve being present at the reception, assisting with late check-ins, answering guest requests, and ensuring a peaceful atmosphere throughout the night. Training and clear procedures are provided before starting, and emergency support is always available.

This program is ideal for responsible individuals who are comfortable working independently at night and who appreciate a balanced schedule with significant free time.

We value reliability, clear communication, and mutual respect, and we aim to create a positive and supportive experience for everyone involved.

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Atividades & Turnos

Volunteers will work 4 days per week, with 8-hour night shifts, totaling 32 hours per week.

During each shift, the volunteer is expected to be present at the reception at all times in order to assist guests promptly and professionally.

Main activities include:

Being available at the reception throughout the night

Assisting guests with questions, requests, or basic information

Handling late check-ins when necessary (for pre-arranged reservations)

Monitoring access to the hotel and ensuring that only registered guests enter or leave the premises

Maintaining a calm, safe, and welcoming night environment

Reporting any issues or unusual situations to the morning team

Night shifts are generally quiet, and clear procedures and training are provided before starting.

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Regras

To ensure a safe, respectful, and smooth experience for everyone, we ask all volunteers to follow these rules:

Punctuality and reliability are essential, especially for night shifts. Volunteers must arrive on time and complete their assigned shifts as scheduled.

Volunteers must remain present at the reception during their shift and may not leave the desk unless previously agreed or in case of an emergency.

Only registered guests are allowed to enter or remain on the hotel premises at night. No outside visitors are permitted during shifts.

No alcohol or drugs are allowed before or during shifts.

Volunteers are expected to maintain professionalism and respectful behavior with guests, staff, and neighbors at all times.

Quiet hours must be respected, particularly during the night, to ensure guest comfort.

Any issues, incidents, or unusual situations must be reported promptly to the designated contact person.

Volunteers must respect hotel property, equipment, and procedures.

Accommodation is provided as long as the exchange agreement and responsibilities are respected.

Clear communication is expected. If a volunteer is unable to complete their stay, they must provide reasonable notice in advance.