Duties for Volunteers – Public Area Cleaning

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The experience

Rules for Volunteers
1. Time & Attendance

Arrive on time for every shift.

Inform the supervisor at least 2 hours in advance if you cannot come.

Stay in your assigned area unless given permission to leave.

2. Professional Behavior

Always be polite, respectful, and friendly with guests.

No arguing, shouting, or inappropriate behavior.

Maintain professional body language and communication.

3. Uniform & Appearance

Wear the required uniform c

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What you offer

5 hours of help per day

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Cooking: Choose the menu, pick ingredients and cook delicious dishes.

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What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Dedicated Workspace: Specific space for you to work remotely

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Requirements

Fluent English

Only hosts solo volunteers (doesn’t accept couples or partners)

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

The Volunteer Service Program is designed to provide support for the daily operations of the restaurant and hotel. Volunteers work alongside our staff to ensure excellent service quality, a clean environment, and a positive experience for all guests. The program offers hands-on learning opportunities in hospitality, customer service, event support, and public area maintenance.

Volunteers participate in various tasks depending on their assigned roles, including serving guests, preparing drinks, handling basic food service duties, decorating for events, and maintaining cleanliness in public areas. Each volunteer works in scheduled shifts and follows standard operating procedures to ensure safety, professionalism, and consistency.

This program aims to create an engaging and supportive environment where volunteers can gain practical skills, build confidence, and contribute to the smooth operation of our hotel and restaurant.

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Activities & Shift

Volunteers will support the hotel and restaurant through the following activities:

Guest Service

Greeting guests

Taking food and drink orders

Serving meals and beverages

Assisting guests with basic questions or needs

Beverage Preparation

Making coffee, juices, and simple cocktails

Preparing ingredients and maintaining the bar area

Public Area Cleaning

Keeping the lobby, hallways, elevators, and public spaces clean

Sweeping, mopping, wiping surfaces

Emptying trash bins and restocking supplies

Event Support

Assisting with birthday, wedding, or other guest events

Setting up decorations and arranging event materials

Helping staff during event operations

General Support

Assisting restaurant and hotel teams with miscellaneous tasks

Reporting issues or maintenance needs

Maintaining cleanliness and safety standards

Shifts

Volunteers can choose one shift or work multiple shifts based on their availability.

Shift 1: 12:00 PM – 5:00 PM

Shift 2: 5:00 PM – 10:00 PM

Each shift includes:

10–15 minutes before shift: Check-in, receive tasks, prepare work area

Work period: Perform assigned duties according to the daily task list

10–15 minutes after shift: Clean up area, report issues, handover tasks