Duties for Volunteers – Public Area Cleaning

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A experiência

Rules for Volunteers
1. Time & Attendance

Arrive on time for every shift.

Inform the supervisor at least 2 hours in advance if you cannot come.

Stay in your assigned area unless given permission to leave.

2. Professional Behavior

Always be polite, respectful, and friendly with guests.

No arguing, shouting, or inappropriate behavior.

Maintain professional body language and communication.

3. Uniform & Appearance

Wear the required uniform c

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Como você ajuda

5 horas por dia

Ajuda na Limpeza: Ajude a limpar cozinhas, quartos, banheiros e outros espaços.

Preparar Refeições: Prepare aquele rango gostoso para hóspedes.

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O que você ganha

1 dia livre por semana

Quarto compartilhado: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Quarto da equipe: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Almoço: Você ganha almoço gratuito todos os dias que ficar aqui.

Jantar: Você ganha jantar gratuito todos os dias que ficar aqui.

Descontos em festas: Ganhe descontos em festas e baladas nas redondezas.

Descontos em restaurantes: Ganhe descontos em restaurantes nas redondezas.

Descontos em drinks: Ganhe descontos em drinks ou bebidas do nosso bar.

Descontos em tours: Ganhe descontos em tours ou passeios pela cidade.

Lavanderia gratuita: Você pode usar nossa lavanderia gratuitamente.

Espaço de Trabalho Dedicado: Espaço específico para você trabalhar remotamente

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Requisitos

Inglês Fluente

Recebe voluntários sozinhos (não aceita casal ou duplas)

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O que não está incluso

Passagens, seguro viagem, transporte e visto

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Detalhes

The Volunteer Service Program is designed to provide support for the daily operations of the restaurant and hotel. Volunteers work alongside our staff to ensure excellent service quality, a clean environment, and a positive experience for all guests. The program offers hands-on learning opportunities in hospitality, customer service, event support, and public area maintenance.

Volunteers participate in various tasks depending on their assigned roles, including serving guests, preparing drinks, handling basic food service duties, decorating for events, and maintaining cleanliness in public areas. Each volunteer works in scheduled shifts and follows standard operating procedures to ensure safety, professionalism, and consistency.

This program aims to create an engaging and supportive environment where volunteers can gain practical skills, build confidence, and contribute to the smooth operation of our hotel and restaurant.

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Atividades & Turnos

Volunteers will support the hotel and restaurant through the following activities:

Guest Service

Greeting guests

Taking food and drink orders

Serving meals and beverages

Assisting guests with basic questions or needs

Beverage Preparation

Making coffee, juices, and simple cocktails

Preparing ingredients and maintaining the bar area

Public Area Cleaning

Keeping the lobby, hallways, elevators, and public spaces clean

Sweeping, mopping, wiping surfaces

Emptying trash bins and restocking supplies

Event Support

Assisting with birthday, wedding, or other guest events

Setting up decorations and arranging event materials

Helping staff during event operations

General Support

Assisting restaurant and hotel teams with miscellaneous tasks

Reporting issues or maintenance needs

Maintaining cleanliness and safety standards

Shifts

Volunteers can choose one shift or work multiple shifts based on their availability.

Shift 1: 12:00 PM – 5:00 PM

Shift 2: 5:00 PM – 10:00 PM

Each shift includes:

10–15 minutes before shift: Check-in, receive tasks, prepare work area

Work period: Perform assigned duties according to the daily task list

10–15 minutes after shift: Clean up area, report issues, handover tasks