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Receptionist: day and night shifts

4.5
(8 reviews)8

The experience

As a receptionist at Dutchies Hostel, you are the first point of contact for our guests. You welcome travelers from all over the world, assist with check-ins and check-outs, answer questions, and help create a friendly and relaxed atmosphere. You provide tourist information, handle reservations, and support daily operations to ensure guests have a smooth and enjoyable stay. Hospitality, flexibility, and a positive attitude.

What you offer

25 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Discounts on Restaurants: Get discounts at nearby restaurants.

Free Laundry: You can use our laundry room freely.

Bikes at your disposal: You can use our bikes any time you want.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Fluent English

Over 18 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We would love for you to do both the night and day shift, but in case you can only do the day shift, that is also fine. Our preference is for someone who can do both though, as that gives us more flexibility.

Extra info: we need the help due to vacations of our regular employees. The hours will therefore be focused in 1 or 2 weeks, and the other weeks will be less hours. So it's not neccesarily 25 hours exactly per week, but it will be an average of 25 hours a week.
Because the first week may be completely free, depending on your arrival date, we ask for a deposit of 150 euro, which you'll get back if you complete the whole stay.

Activities & Shift

As a receptionist, the whole hostel is your responsibility during your shift. You are not only responsible for the guest experience, although that is the most important of course, but also to keep the lobby and kitchen clean, as well as doing rounds to maintain the tidiness of the bathrooms and showers. Depending on the shift, these tasks weigh more (for instance, during night shift there is not a lot to do in the guest experience area, but more to do in the cleaning area.)

Rules

NO WEED SMOKERS
NO DRUGS