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Assistant Hostel Manager (Long-Term Volunteer Position)

5.0
(58 reviews)58

The experience

We are looking for a committed and experienced individual to join our team as an Assistant Hostel Manager. This is a long-term volunteer role, ideal for someone who is ready to take responsibility and contribute actively to the daily operations of a busy hostel environment.

What you offer

25 hours of help per week

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Free Laundry: You can use our laundry room freely.

Surfboards: You can use our surfboards as much as you want.

Yoga classes: Take free yoga classes at our place.

Surf lessons: Take free surf classes at the local beaches.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Fluent English

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We’re looking for someone with previous hostel experience (ideally in a chain) to join our small team and assist in managing daily operations. This is a long-term volunteer position (minimum 4–6 months) where you’ll assist with managing volunteers, guest communication, check-ins/outs, and maintaining a smooth operation.
You’ll live on-site in shared staff accommodation and work closely with our manager, bringing your own ideas to help us improve the hostel experience.

This is not a position for a first-time volunteer. We want someone reliable, proactive, and genuinely passionate about hospitality and shared living. If you’ve been on both sides of the reception desk, we’d love to hear from you.

Activities & Shift

• Supporting the manager with check-ins/outs and guest relations
• Coordinating and managing volunteers
• Keeping shared spaces tidy and organized
• Helping with daily problem-solving and maintenance coordination
• Occasionally jumping into housekeeping or events if needed