About the experience in: Antigua Guatemala, Guatemala
Philippines
PRO: Staff are kind, patient, and professional—Cindy was wonderful, I was with her in the afternoon shifts, and Betty is charming and fun. CONS: The volunteer experience has serious flaws. Dorm living conditions are unacceptable: black mold, damp mattresses, spare mattresses above showers/toilet area, holes in walls, no separation from hostel staff. Lack of sensitivity from hostel staff in terms of sleeping schedule. No onboarding, poor communication, repetitive meals, zero compensation when moving out. Inclusiveness and use of volunteer time needs improvement from Pame as she leads this team
3 months ago