Reception Volunteer Needed at Homestay near Ban Gioc Waterfall

The experience

Welcome to one of the most beautiful waterfalls in Vietnam.

Main job:
Welcome, check-in/check-out guests.
Advise on tourist information.
Support guests' requests.

What you get:
Free accommodation.
Daily meals.
Opportunity to explore Ban Gioc Waterfall and Cao Bang.
Working hours: 6h/day

Requirements:
Communicative English.
Friendly, dynamic, responsible.
Able to stay at least 2 weeks

Thank you & Apply now!

What you offer

6 hours of help per day

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Language lessons: Take free language classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Fluent English

Between 18 and 40 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Are you a nature lover, a culture explorer and looking for a memorable experience at one of the most beautiful waterfalls in Southeast Asia? Come to Lan's Homestay! We are a small, cozy homestay located near the majestic Ban Gioc Waterfall and the peaceful Truc Lam Ban Gioc Pagoda.

We are looking for dynamic, friendly volunteers to support the reception and bring great experiences to visitors.

Position: Homestay Reception

What you will do (Your Responsibilities):
- Welcome guests, assist with check-in and check-out.
- Provide tourist information about Ban Gioc Waterfall, nearby attractions (Nguom Ngao - - Cave, Khuoi Ky Stone Village...) and local culture.
- Assist guests with booking cars and tours (if any).
- Answer guests' phone calls, emails and messages.
- Keep the reception area clean and tidy.
- Assist with other tasks as needed (e.g. preparing simple breakfasts, interacting with guests).

Activities & Shift

What We Offer:

Free accommodation at homestay (dorm room)
Daily meals with family (or subsidized meals).
Great opportunity to explore Ban Gioc Waterfall and the beauty of Cao Bang.
Experience authentic local culture, interact with local people.
Opportunity to practice and improve English/Vietnamese.
Friendly, open working environment.
Flexible working hours 6h/day

Rules

What We're Looking For:

Good English communication skills (important for communicating with international guests).
Positive, friendly, enthusiastic and responsible attitude.
Love to travel, explore and exchange cultures.
Ability to work independently and in a team.
Priority is given to candidates with experience in reception or customer service (but not required, we are willing to train).
Commitment to stay at least 2 weeks