๐Front Desk & Housekeeping in a Social, Tropical Hostel ๐งณ๐งผ
The experience
Are you organized, sociable, and ready to contribute to a vibrant hostel atmosphere? We're looking for volunteers to support our front desk and housekeeping operations in a lively, welcoming environment ๐ด๐
What you offer
20 hours of help per week
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Administration:
Help with booking systems and payments.
What you get
2 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Discounts on Parties:
Get discounts at nearby parties and clubs.
Discounts on Accommodation:
Get discounts for your stay in other hostels.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Fast Internet Access:
High-speed internet for you to work remotely
Dedicated Workspace:
Specific space for you to work remotely
Requirements
Beginner English or Beginner Spanish
Between 18 and 50 years old
Welcomes solo volunteers, couples, and partners of volunteers
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
We are a tropical, laid-back hostel offering both cozy private rooms and fun shared dorms.
Our goal is to create an unforgettable experience for travelers through:
๐ Free walking tours
๐น A welcome drink on arrival
๐ค A social, inclusive and respectful vibe
As a volunteer, youโll be part of the team that keeps everything running smoothly โ and helps guests feel at home.
Youโll be expected to:
๐งพ Assist with check-ins and walk-in guests
๐ป Use our property management system (PMS) to register guests
๐ Maintain a petty cash report at the end of each shift
๐๏ธ Log income and expenses in Google Sheets
๐๏ธ Help with basic cleaning and making beds
๐ Wear appropriate dress code (even if guests don't)
๐ Become familiar with booking.com extranet
We value a proactive attitude, attention to detail, and people who enjoy being part of a dynamic space๐
Activities & Shift
Shifts are 4 hours per day, and rotate depending on availability:
๐ 8:00 AM โ 12:00 PM
๐ 12:00 PM โ 4:00 PM
๐ 4:00 PM โ 8:00 PM
๐ 8:00 PM โ 12:00 AM
Tasks may include:
Front desk support
Basic housekeeping (tidying rooms, making beds)
Helping guests with local info
Updating reservation platforms and spreadsheets
Rules
To ensure a respectful and comfortable environment for all guests and volunteers, please follow these basic guidelines:
๐ A shirt/t-shirt must be worn at all times while on shift
๐ซ No drug use in hostel areas
๐ค Treat all guests, staff, and fellow volunteers with respect