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Reception & Helper Volunteer at Our Hostel 🌊 Puero Escondid

5.0
(8 reviews)8

The experience

🌴 We are looking for a friendly, responsible, and proactive volunteer to support our hostel’s daily operations. This role is ideal for someone who enjoys meeting people, maintaining a clean environment, and helping travelers have a great experience. 🏄‍♀️☀️

What you offer

30 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Dance classes: Take free dance classes at our place.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Intermediate English or Beginner Spanish

Between 21 and 37 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

Be from outside Mexico

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

🌴We are looking for a friendly, responsible, and proactive volunteer to support our hostel’s daily operations. This role is ideal for someone who enjoys meeting people, maintaining a clean environment, and helping travelers have a great experience.🏄‍♀️☀️

Activities & Shift

✨ What you’ll do:
- Cover the reception desk and welcome arriving guests.
-Receive payments from guests who check in or extend their stay.
- Keep the reception area organized and friendly
-Keep common areas clean, tidy, and organized throughout the day.
-Change bed sheets for guests who have checked out.
-Organize and store dirty linens to be taken to the laundry.
-Receive laundry from guests who want to use our laundry service.
-Provide recommendations to guests about places to visit, where to eat, and local activities.
- Turn on/off AC
- Turn water pump on/off

👀 What we’re looking for:
- Friendly personality, Basic level of English and Spanish.
- Organized & reliable
-Responsible and punctual.
- Bonus: other languages (Spanish, French, etc.)

✨ What We Offer:

-Bed in a shared dorm.
-Full use of the hostel’s common areas.
-Kitchen access when available.
-One free laundry service per week.
-One free drink from our café every day for the morning shift.
-A fun, social atmosphere in one of the best areas of Puerto Escondido.

🕒 Schedule:

We work with three rotating shifts, and volunteers switch to a new schedule each week:

-Morning Shift: 8:00 am – 2:00 pm
-Afternoon Shift: 2:00 pm – 8:00 pm
-Support Shift: Covers the breaks and days off of other receptionists, with a mix of morning and afternoon hours.

Rules

- Punctuality: Arrive on time for every shift. Notify 24 hours in advance if you can’t attend.
-Attitude: Be friendly, respectful, and professional at all times.
-Cleanliness: Keep common areas, kitchen, and your bed clean and organized.
-Alcohol & substances: Do not work under the influence of alcohol or drugs.
-Quiet hours: Respect silence after 11:30 pm.
-Facilities: Use the kitchen and common areas responsibly; clean up after yourself.
-Reception & money: Record all payments and guest services correctly. Handle everything responsibly.
-Tasks: Complete the daily task list and report any issues or damages.
-Dress code: Wear clean, appropriate clothing. No working in swimwear.
-Coexistence: Respect guests and volunteers; avoid conflicts.
-Accommodation: No outside guests in the volunteer dorm. Keep your space tidy.
-Privacy: Do not share private information about guests or staff.