Join Us as Front Desk Support & Welcome Guests with a Smile! 😊

4.5

(3 reviews)3

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The experience

Join our family-run hotel in the heart of the Amazon jungle and live a unique experience. Support us at the front desk 🛎️ by warmly welcoming travelers from around the world, helping with check-ins, and sharing local tips 📍.

Improve your Spanish, connect with Amazonian culture, and develop hospitality skills in a natural and welcoming environment.
You’ll also have time to enjoy hikes, waterfalls 💦, and authentic moments in the jungle.

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What you offer

32 hours of help per week

Tour Guide: Organize and lead tours around the city.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

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What you get

1 day off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Language lessons: Take free language classes at our place.

Certificate: Get a certificate of completion after you finish your experience.

Basic Internet Access: Basic speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

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Requirements

Intermediate Spanish or Beginner English

Between 20 and 35 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

We’re looking for people with good energy ✨, responsibility 🤝, and a strong desire to learn 📚. As a volunteer, you’ll be part of our reception and operations team, helping us create a warm and personal experience for our guests 🌞.

We expect commitment, proactivity, and a willingness to live in harmony with our team and environment. In return, we offer a cozy space to stay 🛏️, partial meals 🍽️, a deep connection with Amazonian culture 🌱, and unforgettable moments — whether in the heart of the jungle or a vibrant city, depending on the hotel you're at.

If you want to practice your Spanish, meet people from around the world 🌍, and learn how a hotel runs from the inside, this opportunity is perfect for you. We deeply value respect, clear communication, and cultural exchange 🤗.
More than just volunteering, we want you to live a transformative experience 💫.

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Activities & Shift

Main tasks:
✔️ Welcome guests with kindness
✔️ Assist with check-in and check-out
✔️ Provide tourist and local information 🌄
✔️ Answer basic messages via WhatsApp or social media 📲
✔️ Keep the reception and common areas organized ☕
✔️ Help with simple tasks related to bookings or guest info

🎓 No previous experience needed — we’ll train you. We just ask for a good attitude, responsibility, and a willingness to learn.

⏰ Workload:
🕒 25 hours per week (5 hrs/day – 5 days/week)
🧘 2 days off (preferably Tuesday and Wednesday, or depending on occupancy)

📆 Rotating shifts:
Morning shift: 7:00 – 13:00
Afternoon shift: 12:00 – 18:00
Evening shift: 17:00 – 23:00

(We’ll plan the schedule in advance so you can organize your free time ✨)

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Rules

🧭 Coexistence & Responsibility
– Respect work and rest schedules
– Be respectful and kind to everyone 💬
– Help keep common areas clean and tidy 🧹
– Be punctual, careful, and committed

🚫 Not allowed:
– Using drugs or alcohol inside the hotel or during your shift
– Negative attitudes, offensive language, or disrespectful behavior
– Inviting external guests without prior approval

🎒 Culture & Participation
– Suggested minimum stay: 2 weeks (ideal: 1 month or more)
– Join with openness, curiosity, and a willingness to share 🌍