Come help us in reception in our project! :)

United Kingdom

5

I loved my time at the hostel, what an amazing bunch of people <3 Such a great balance between work and social time, the only thing I'd fault is the unnecessary dramas sometimes lol. However, I have grown so much as a person from my time here and would definitely recommend!!

over 1 year ago

cool replied

aww cheers ebony, you are always welcome here everybody misses your vibrant attitude. ow the drama I could do without hahaha. safe happy adventures :) :)

United States

5

This place was amazing, home away from home! Great place to walk around, see beautiful scenery, meet locals and be immersed in Aussie culture. The hostel was so welcoming and fun. You will make life long memories! As a solo woman traveler the owner made me feel very safe. My advice to anyone working is to do exactly what's on the set lists for the jobs to your best ability and you'll have no problems! Thank you everyone for everything! I will miss the hostel!

over 1 year ago

cool replied

aww cheers girls you know you're always welcome here and thank you for helping make cool bananas a fun place to be. we all miss you two. keep each other safe and have an awesome adventure. :) :)

Germany

5

Had a great time :)

over 1 year ago

cool replied

Hi Franzi, :) thank you for all the help and for the good advice. It's always good to have a happy soul around hope you're having an awesome adventure. you are always welcome here :) SAFE TRAVELS

France

2

My experience was not what I excepted. The hours of work and the work were good and the hostel is clean and next to the ocean. But many problems made my stay uncomfortable. The owner can be scary and threatening. We have to tip toe around him because he can be helpful but also ominous. He asked some of the staff to clean his personal things. Many girls were uncomfortable because of some guys staying there. There's a lot of drinking that is initiated by the staff. It's just a weird and sometimes unhealthy atmosphere that many staff and guests picked on.

8 months ago

cool replied

Hello Susu, Very surprised to read your negative experience, Cool Bananas Backpackers 1770 is an Internatioanl youth hostel for 18 - 35's, who are usually up for a drink and a party, we like to socialize and include everyone, we respected your choice not to drink alcohol and didn't mind you joining the fun drinking water.
I'm sorry you found me sometimes scary and threatening, but i see myself as a father figure and sometimes when the kids play up they need a talking to.
The guy who was making people feel uncomfortable, after the reports finally made it to me, was kicked out (please never be afraid to tell me if something isn't right, especially if you are feeling unsafe.)
Also, not too sure what "personal things" i made you clean?

Netherlands

2

The hostel is fine, the owner seems to be a very nice hostel owner at first. However, after a few days I did not da task well and the hostel owner scolded me the next morning. This did not feel good and so I, and a few other workers, left early.

9 months ago

cool replied

communication was clear and written and expressed verbally how important it was for the bins to be put out. in saying that you didn't deserve to be spoken too like that so I do understand why you left

United States

4

I had a great month at the hostel. the other staff and guests were amazing and i made some lifelong friends. the work is just 2 hours a day, and as long as you follow the job description list and try your best, you won't have any issues. agnes water is a beautiful little town, and it's a nice relaxing environment. definitely recommend to anyone who wants a social experience!

over 1 year ago

Netherlands

4

I had a great time at the hostel! I met a lot of amazing people.

over 1 year ago

cool replied

you will be missed by all Isle, thank you so much for all the help.

United Kingdom

1

The host's management style has been challenging in our experience, with concerns raised about communication and expectations (work more than agreed). These experiences differ from our initial expectations, citing a need for improved clarity on tasks and a more predictable environment. Suggestions have been made for enhanced communication and involvement from the host's daughter, who is perceived as more mature and understanding. Please note many negative reviews have recently been taken off this profile. Please message for more clarity on the experience.

over 1 year ago

cool replied

Hi Oli, Was very surprised to get such a negative review from you both, i thought you guys were having a great time, especially when you both asked on 2 different occasions to extend, which i really did try and only because i had others already coming in i couldn't. Oh, the negative review you are talking about was a personal attack from someone who was removed for breaking multiple rules intentionally because "what is he going to do about it" attitude will find you on the street.

United Kingdom

1

Had potential, but there were challenges with management. Tasks like washing manager's dishes and cleaning his house were unexpected. No days off and sudden extra work was expected of us, which was frustrating. More mature and professional communication from management would make this experience much better, as well as less aggressive, unpredictable behaviour. I saw many of the other workers becoming upset and angry with the management, and they did not feel they could talk about this with the host. We were not the first to leave early. Wouldn't recommend.

over 1 year ago

cool replied

Hey Emily, Thanks for taking the time to write me a review, i'm a little confused and to be honest, surprised to read a negative review from you and Oli. Especially after you both asked twice to extend your stay with us?? I m sorry i couldn't fit you in longer as i thought you were both happy here and wasn't aware you both were unhappy. i'll try address some of your concerns = Firstly, Washing up and cleaning my apartment... This was after i cooked dinner for the whole hostel (80 beds) for free, your job for that day was "Extras" and i do this at least once a week and most are happy with the free food and volunteer to make this their "work" for the day. Everyone is offered a "day off" with how they choose to spread out their hrs. most choose to work a little bit everyday some work a lot a few days and have the other days off. Sorry if you didn't understand this - Oli did this a few times so you must have been aware? "Less aggressive" While i can be a little "full on" the only times i get aggressive is when safety is being jeopardized. I also wouldn't call my behaviour "un predictable" because if you do your job as written on the job card and follow the "common sense" rules of the hostel things are good. I assume you are talking about the "smart%&s" with the ginger hair as the "other worker" becoming upset with this and leave that there. As for talking with me, I always make time for people and their problems and try to create a balance with fun and safety of all our guests. Something you haven't mentioned and i feel is where our relationship soured was when you were asked to "be a banana" while it's not in the "job requirements" We do all participate (even me) in the "cool banana" right of passage to welcome the new guests and send off the departing guests. If you had such a problem with it i wasn't aware. Again i am sorry you didn't enjoy your time with us.

United States

5

Such a great experience, definitely coming back soon!

over 1 year ago

cool replied

Hey!!! Sooo sad to see you go :( Such a wonderful soul <3

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