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Looking for help in our Hostel!

4.0
(5 reviews)5

The experience

Our Hostel is located in Tulum Centro (downtown Tulum), a very touristic area. We need help at the reception with tasks like check-in, check-out, payments, etc. Also cleaning the kitchen, bathroom, entrance and other main areas in the facilities, so as housekeeping for the rooms.

What you offer

25 hours of help per week

Housekeeping: Help with changing the bed linens and general housekeeping.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Intermediate English or Beginner Spanish

Over 24 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

It's a very light job but it's necessary to keep your post along the shift, even though sometime, nothing is happening.
We ask volunteers to be friendly with guests, but also professional.
It's important to keep in mind that they are guest before anything else.
We need people that care about the place, if there is a plastic bag on the floor, I would be glad if volunteers pick it up by themselves instead of waiting for someone to ask them. It's a very easy job, you only need to care.

Activities & Shift

During your shift you will have to do the check in or check out, monitoring the room's cleaning advancements and check it afterwards to make sure everything is fine. Making sure we have enough towel and bedlinen. Check if the kitchen is clean, if we have enough water, talk with guests and make sure they are happy, ...

Rules

-We have a curfew at 11pm for volunteers and guests. It's the job of the last receptionist to make sure everyone clears the space. They can go to their room or outside only.
- Our kitchen is vegetarian, we ask guests and volunteers not to cook meat or fish there.