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Ayúdanos en un hotel en el Valparaíso histórico!

4.5
(9 reviews)9

The experience

Join us at a charming hotel rich in history! We are looking for passionate volunteers who want to assist at our night reception. This is a place where tradition meets hospitality, and you will have the opportunity to be the first and last friendly face our guests see each day.

What you offer

30 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Beginner English or Intermediate Spanish

Between 20 and 47 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

**Responsibilities:**
- Greet guests with a smile and provide them with information about the hotel and the surrounding area.
- Efficiently manage the check-in and check-out process for visitors.
- Address inquiries and resolve any issues that may arise during the night.
- Maintain a welcoming and safe environment in the hotel.
- Assist with ironing during volunteer hours.

Activities & Shift

**Requirements:**
- Availability to work night shifts.
- Communication skills in Spanish (and preferably in English).
- Proactive attitude and problem-solving abilities.

Rules

### General Rules for Volunteers:

1. **Commitment of Hours**: Fulfill the agreed-upon number of hours, which is usually 10 hours a day for 3 days a week.

2. **Punctuality**: Be punctual for the established work hours. Timeliness is important for the smooth operation of the hotel.

3. **Positive Attitude**: Maintain a friendly and positive attitude towards both guests and hotel staff.

4. **Respect**: Respect the hotel’s rules and policies, as well as fellow volunteers and staff members.

5. **Uniform and Presentation**: Follow the hotel’s dress code guidelines.

6. **Communication**: Inform the coordinator or hotel manager of any issues or concerns that arise during your stay.

7. **Assigned Tasks**: Complete assigned tasks efficiently and with the best possible attitude.

8. **Use of Facilities**: Respect the use of the hotel’s facilities and follow established rules for their use.

9. **Confidentiality**: Respect the privacy of guests and do not share confidential information.

10. **Feedback**: Be open to receiving feedback on your work and provide constructive suggestions when appropriate.

### Specific Rules:

- **Consumption of Alcohol and Drugs**: The consumption of alcohol and drugs during work hours is prohibited.

- **No Smoking Policy**: Some areas of the hotel may be smoke-free, and it is important to adhere to these rules.

- **Socializing with Guests**: Maintain a professional demeanor and respect boundaries in interactions with guests.

- **Emergencies**: Familiarize yourself with emergency procedures and follow staff instructions in critical situations.

### Additional Tips:

- **Flexibility**: Be flexible and willing to assist in different areas if needed.

- **Self-Care**: Take care of your physical and mental well-being during your time at the hotel