Ayúdanos en un hotel en el Valparaíso histórico!

4.5

(9 avaliações)9

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A experiência

Join us at a charming hotel rich in history! We are looking for passionate volunteers who want to assist at our night reception. This is a place where tradition meets hospitality, and you will have the opportunity to be the first and last friendly face our guests see each day.

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Como você ajuda

30 horas por semana

Turno da Noite: Ajude nas tarefas noturnas e garanta a tranquilidade dos hóspedes

Ajuda na Limpeza: Ajude a limpar cozinhas, quartos, banheiros e outros espaços.

Recepção: Ajude recebendo e atendendo hóspedes.

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O que você ganha

2 dias livres por semana

Quarto compartilhado: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Almoço: Você ganha almoço gratuito todos os dias que ficar aqui.

Descontos em restaurantes: Ganhe descontos em restaurantes nas redondezas.

Descontos em hospedagem: Ganhe descontos para hospedar-se em outros hostels.

Lavanderia gratuita: Você pode usar nossa lavanderia gratuitamente.

Use nossa cozinha equipada: Fique à vontade para usar nossa cozinha para cozinhar sua própria comida.

Internet Básica: Internet de velocidade básica para você trabalhar remotamente

Espaço de Trabalho Dedicado: Espaço específico para você trabalhar remotamente

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Requisitos

Inglês Iniciante ou Espanhol Intermediário

Entre 20 e 47 anos

Recebe voluntários sozinhos, casais e duplas de voluntários

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O que não está incluso

Passagens, seguro viagem, transporte e visto

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Detalhes

**Responsibilities:**
- Greet guests with a smile and provide them with information about the hotel and the surrounding area.
- Efficiently manage the check-in and check-out process for visitors.
- Address inquiries and resolve any issues that may arise during the night.
- Maintain a welcoming and safe environment in the hotel.
- Assist with ironing during volunteer hours.

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Atividades & Turnos

**Requirements:**
- Availability to work night shifts.
- Communication skills in Spanish (and preferably in English).
- Proactive attitude and problem-solving abilities.

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Regras

### General Rules for Volunteers:

1. **Commitment of Hours**: Fulfill the agreed-upon number of hours, which is usually 10 hours a day for 3 days a week.

2. **Punctuality**: Be punctual for the established work hours. Timeliness is important for the smooth operation of the hotel.

3. **Positive Attitude**: Maintain a friendly and positive attitude towards both guests and hotel staff.

4. **Respect**: Respect the hotel’s rules and policies, as well as fellow volunteers and staff members.

5. **Uniform and Presentation**: Follow the hotel’s dress code guidelines.

6. **Communication**: Inform the coordinator or hotel manager of any issues or concerns that arise during your stay.

7. **Assigned Tasks**: Complete assigned tasks efficiently and with the best possible attitude.

8. **Use of Facilities**: Respect the use of the hotel’s facilities and follow established rules for their use.

9. **Confidentiality**: Respect the privacy of guests and do not share confidential information.

10. **Feedback**: Be open to receiving feedback on your work and provide constructive suggestions when appropriate.

### Specific Rules:

- **Consumption of Alcohol and Drugs**: The consumption of alcohol and drugs during work hours is prohibited.

- **No Smoking Policy**: Some areas of the hotel may be smoke-free, and it is important to adhere to these rules.

- **Socializing with Guests**: Maintain a professional demeanor and respect boundaries in interactions with guests.

- **Emergencies**: Familiarize yourself with emergency procedures and follow staff instructions in critical situations.

### Additional Tips:

- **Flexibility**: Be flexible and willing to assist in different areas if needed.

- **Self-Care**: Take care of your physical and mental well-being during your time at the hotel