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Be the Heart of Our Hostel – Help with Reception and Guest Care

5.0
(130 reviews)130

The experience

Join our hostel family and be the first smile our guests see! Help us with check-ins, check-outs, taking payments, managing reservations, and ensuring our guests feel at home. You’ll also assist with simple tasks like making beds and keeping things tidy. It’s a great chance to meet travelers from around the world and share Mendoza’s magic!

What you offer

5 hours of help per day

Kitchen Hand: Help prepare, finish and serve meals.

Reception: Help with check-ins, check-outs and guest assistance.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Beginner Spanish or Beginner English

Between 18 and 49 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We expect our worldpackers to be enthusiastic, organized, and ready to connect with guests from all over the world. Your role is essential in creating a welcoming and enjoyable environment, so we value responsibility and teamwork. You’ll assist with check-ins and check-outs, handle reservations and payments, and ensure both the reception area and common spaces remain clean and orderly. Additionally, you’ll help our guests with helpful tips and recommendations about Mendoza.

In return, you can expect to be part of a friendly and supportive team where your efforts are appreciated. We offer comfortable accommodation, breakfast, and guidance to explore Mendoza and its amazing surroundings. You’ll learn about hostel operations, gain experience in customer service, and have the opportunity to practice new languages and meet incredible people.

Activities & Shift

As a volunteer, you will warmly welcome guests, assisting with check-ins and check-outs, managing reservations, and handling payments efficiently. You'll help keep the reception area tidy and inviting, ensure the common areas of the hostel remain clean and organized, and prepare rooms for new arrivals by making beds. Additionally, you'll share tips and recommendations about Mendoza's attractions, making each guest's stay unforgettable.

Rules

We value team spirit, good vibes, and a friendly attitude. Being tidy, organized, and sociable is key. Guests rely on us to feel at home, so we expect you to help maintain a welcoming and clean environment. Be ready to connect with travelers and embrace new challenges with a smile!