looking for our Hostel Captain

5.0

(20 reviews)20

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The experience

Imagine you live in a beautiful coastal town in mexico that is full of potential in every single direction. You can learn how to surf, you can give your artistic life a go, you have the time and space and environment to give life to your personal projects while you help us out in our beautiful little hostel.

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What you offer

30 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Surfboards: You can use our surfboards as much as you want.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

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Requirements

Intermediate English and Intermediate Spanish

Over 20 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

🎯 Key Responsibilities:

1. Leadership & Team Morale 👥
Lead, oversee, and inspire hostel volunteers

Foster a positive, high-energy work culture—think team huddles, shout-outs, and maybe the occasional dance break

Resolve conflicts and keep the crew motivated

2. Sales & Marketing 📈
Work with confidence to boost activity bookings

Brainstorm creative ways to attract backpackers, digital nomads, or artist travellers

3. Reception & Guest Experience ✨
Be the face of the hostel—welcome guests, handle check-ins/outs, and solve issues with a smile

Train staff in 5-star hospitality

Turn complaints into opportunities—guest satisfaction is your superpower

4. Housekeeping & Maintenance 🧹🔧
Ensure rooms and common areas are clean, safe, and picture perfect

Coordinate with cleaning and fix minor issues

Keep inventory stocked (toilet paper = hostel gold)

5. Entertainment & Atmosphere 🎉
Curate the vibe! Help plan events (family dinners, game nights, live music, surf days, art nights)

Encourage guest interactions—because the best hostels feel like a big, global family

Keep common areas buzzing (good music, friendly volunteers, spontaneous fun)

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Activities & Shift

🌟 Your Superpowers (Requirements):
Leadership experience (hostels, hotels, or any high-energy team)

Outgoing, problem-solving, and adaptable—no two days are the same!

Sales/marketing savvy (social media skills a plus)

Passion for travel & hostel life (you get why people choose hostels over hotels)

Flexibility—hostels run on passion, and sometimes late nights happen


🎁 Perks:
Competitive salary

Work in a fun, travel-filled environment (meet people from all over the world!)

Opportunity to shape the culture of an awesome hostel

Free coffee, good stories, and lots of beach days

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Rules

we expect open communication and honesty and also we are not a party hostel, so drinking in the hostel and late night activities are kept on the low ;)