looking for our Hostel Captain
The experience
Imagine you live in a beautiful coastal town in mexico that is full of potential in every single direction. You can learn how to surf, you can give your artistic life a go, you have the time and space and environment to give life to your personal projects while you help us out in our beautiful little hostel.
What you offer
30 hours of help per week
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
2 days off per week
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Lunch:
You are entitled to a free lunch, every day of your stay.
Dinner:
You are entitled to a free dinner, every day of your stay.
Discounts on Parties:
Get discounts at nearby parties and clubs.
Free Laundry:
You can use our laundry room freely.
Free Events:
Get free entrance for the best events in town.
Surfboards:
You can use our surfboards as much as you want.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Basic Internet Access:
Basic speed internet for you to work remotely
Requirements
Intermediate English and Intermediate Spanish
Over 20 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
🎯 Key Responsibilities:
1. Leadership & Team Morale 👥
Lead, oversee, and inspire hostel volunteers
Foster a positive, high-energy work culture—think team huddles, shout-outs, and maybe the occasional dance break
Resolve conflicts and keep the crew motivated
2. Sales & Marketing 📈
Work with confidence to boost activity bookings
Brainstorm creative ways to attract backpackers, digital nomads, or artist travellers
3. Reception & Guest Experience ✨
Be the face of the hostel—welcome guests, handle check-ins/outs, and solve issues with a smile
Train staff in 5-star hospitality
Turn complaints into opportunities—guest satisfaction is your superpower
4. Housekeeping & Maintenance 🧹🔧
Ensure rooms and common areas are clean, safe, and picture perfect
Coordinate with cleaning and fix minor issues
Keep inventory stocked (toilet paper = hostel gold)
5. Entertainment & Atmosphere 🎉
Curate the vibe! Help plan events (family dinners, game nights, live music, surf days, art nights)
Encourage guest interactions—because the best hostels feel like a big, global family
Keep common areas buzzing (good music, friendly volunteers, spontaneous fun)
Activities & Shift
🌟 Your Superpowers (Requirements):
Leadership experience (hostels, hotels, or any high-energy team)
Outgoing, problem-solving, and adaptable—no two days are the same!
Sales/marketing savvy (social media skills a plus)
Passion for travel & hostel life (you get why people choose hostels over hotels)
Flexibility—hostels run on passion, and sometimes late nights happen
🎁 Perks:
Competitive salary
Work in a fun, travel-filled environment (meet people from all over the world!)
Opportunity to shape the culture of an awesome hostel
Free coffee, good stories, and lots of beach days
Rules
we expect open communication and honesty and also we are not a party hostel, so drinking in the hostel and late night activities are kept on the low ;)