Help us, improve your skills, have fun and enjoy Lisbon! =)

Sweden

5

I had a great month at the hostel, and would 100% recommend trying it out! The staff is genuinely so nice and welcoming, and the working hours felt very light. It was the perfect amount of work to get both free time but also insights and experience with the tasks. It's a very social hostel and you feel welcomed the second you arrive. It was my first experience with worldpackers and I'm so glad I did it because I learned a lot and made friends for life. Thank you!

10 months ago

Destination replied

Thank you for everyting Sofia :)

Mexico

5

People make the place — during the five weeks of my stay, I had the opportunity to be a volunteer for the first time in a country I've never been to before and the country itself, the culture, the job and the people I met were beyond my expectations 🩷 My time here was very well spent and pretty much worth it, so I just want to thank all the volunteers and staff for making this place (and my experience) so so amazing and fun!! i'm looking forward coming back to this hostel, to Portugal and specially in the future, reuniting with the friends i've made during this time thank you sunset! :)

10 months ago

Destination replied

Thank you for your kind words!! We'll be waiting for your visit :))

United Kingdom

5

Great way to explore Lisbon and surrounding areas. Hosts were very welcoming and the work was as stated :)

10 months ago

Destination replied

Thank you Alyssa :)

Germany

5

I had a wonderful time in Lisbon. The hostel was a really welcoming and cozy place and of course it was great to enjoy my meals on the roof top in the sun, looking at the river. 🌞 I had a lot of fun with the receptionists and other volunteers. 🫶 Since it's only 20h of work, there was plenty of time to explore Lisbon and the surrounding. I highly recommend and would love to be back soon!! :)

12 months ago

Destination replied

Thank you Emilia :) we'll be waiting for your visit!

Argentina

3

My experience was overall okay, but several things weren't as clear during the interview. I was told shifts were 4h with occasional extensions, but almost all mine were 8h. The volunteer room has no windows or ventilation and is next to a construction area. Housekeeping was supposed to be ~20 beds but I always did 25+. Shifts didn't rotate as promised. Manager communication was very limited and slow. If you just want accommodation and free parties, it's a good place. If you're looking for a warmer, more local experience, it's not the best. The reception, hk and bar staff were the highlight

22 days ago

United States

4

This was my second Worldpackers experience, and overall, it was decent. Lisbon itself is an amazing city! I wouldn't say SDH is a top tier hostel, but if you know what to expect, SDH can be a worthwhile experience. SDH has a cozy vibe, central location, and amazing team! Also, Margarida, the volunteer coordinator, was super sweet and accommodating! Shifts were: bfast, reception, beds. You work alone except at reception. Bed shifts felt like an intense workout since you make +/- 20 to 30 beds. Also, bedbugs were found in two rooms but were later addressed. Feel free to msg any Qs!

about 1 month ago

Spain

3

The place was beautiful and in a very touristy area, and the terrace was definitely the best part. Breakfast was tasty and buffet-style. Still, during my volunteer shifts I had to make around 25 beds plus checks. They said we might work over 4 hours but never clarified that some shifts were actually 7.5 hours. Our four-person room was next to the maintenance area—noisy, windowless, and full of pipes. We never received any feedback or check-in about how we felt. Overall, it's fine if you just want a social trip with pub crawls.

about 1 month ago

United States

4

I had an overall great experience at the hostel. The people were wonderful—I felt welcomed and everyone was friendly and accommodating. The location is beautiful, the hostel is very clean, and the atmosphere is really nice. Breakfast was good as well. My only issue was that at times I felt like I wasn't fully heard when I was trying to explain myself, which was a bit frustrating. Despite that, I would still recommend this hostel for its great community and lovely environment.

3 months ago

Destination replied

Thank you for your words and good luck for your future, Ruihi!

Jordan

4

I appreciated the ease of travel from Lisbon & the perks more than anything else. The experience was alright overall; volunteers change a lot so it's a matter of luck who you are with. The communication with the host was not the best; many volunteers complained they never met her and from my experience she gets defensive when you have an inquiry & dismissive if you report an incident. It's a corporate hostel and not a family one; you will be treated as such. The main perk was having 3-4 days off at once. But the AC in the room (no windows) was controlled by them which is not nice in summer.

4 months ago

Destination replied

We appreciate your feedback, Zeina.

Greece

1

I stayed for 5-6 days! The hours were respected even tho you may work 8 hours long some days! The overall experience was super disappointing! I chose this experience because I saw very good ratings but since the moment I arrived,I was expected to figure out things on my own and they blamed me and they told me why didn't you ask reception. The bed was sleeping it was half broken and the breakfast was okay but for the hours you were working it was nothing a volunteer should be volunteering it's not labour . When I chose to leave, I received personal and unprofessional comments

5 months ago

Destination replied

Hello Maria,
You weren't expected to figure things out on your own but to be a little more proactive and interested.
You never received unprofessional comments. Actually, we believe the only person unprofessional was you, when you told us you were not leaving and we could count on you after being asked, and just left the day after without saying anything.
We recommend you to clarify better the conditions next time. :)

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