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Live an unforgettable experience in the heart of Rio de Janeiro.

4.5
(183 reviews)183

The experience

We are in a central neighborhood in Rio, with a cheap market and transportation to all directions! You can explore the vibrant street fair in front of the hostel on Saturdays, and we also have a large shopping mall and market just a few steps away. Additionally, the famous trail to Bico do Papagaio is only 15 minutes away, perfect for nature lovers. Come experience a true residential neighborhood, very different from the touristy South Zone, and

What you offer

30 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Beginner Portuguese or Fluent English

Over 18 years old

Welcomes solo volunteers, couples, and partners of volunteers

Be from outside Brazil

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Shifts of 6 hours, 5 times a week, with two days off. Management creates the schedule according to the hostel's needs; if there is availability, shift preferences can be negotiated.

Activities & Shift

STANDARD CHECKLIST

CLEANING:

Wash the dishes in the sink.
Perform basic cleaning of shared bathrooms and kitchens.
Clean guest rooms after checkout.
Hand wash floor cloths and hang them in the designated area.
TRASH:

Empty full trash bins into the container and clean the trash bins.
Take the container to the front of the hostel on the following days: Tuesday (Morning), Thursday (Morning), Saturday (Afternoon).
LAUNDRY:

Fold and store clean bed linens.
Place dirty bed linens in the designated baskets.
RECEPTION

CHECK-IN:

Provide the code and explain how to enter and exit.
Show the guest around the hostel.
Take them to their room and attach the metal tag to the bed or room.
For check-ins between 10:00 PM and 7:00 AM, you can keep the late check-in fee, which must be charged to the guest.
CHECKOUT:

Collect the metal tag and any rented items, if applicable.
Offer a review promotion.
SELLING:

Sell products and services through the payment terminal program.
If someone wants to do laundry, write their name, room, and whether they want washing and drying or just washing on the basket.

Rules

TEAM RULES

1 – It is forbidden to carry or consume drugs inside the hostel or on the hostel’s street.

2 – It is forbidden to store or consume alcoholic beverages in the hostel, as well as to circulate in common areas under the influence of alcohol (exception on party days).

3 – Showers are limited to a maximum of 15 minutes.

4 – Bringing visitors into the hostel is forbidden.

5 – Volunteers must sleep only in the volunteers’ rooms.

6 – Keep the volunteers’ rooms organized and do not leave your belongings scattered around the hostel.

7 – Use of the laundry is allowed only on Tuesdays. Do not insist on using it on other days; if necessary, use the washbasin.

8 – It is forbidden to leave the kitchen while your pots are on the stove! Food must be stored in containers.

9 – Guests have priority in the use of the lounge. It is forbidden to occupy or block the lounge with activities such as video conferences, meditation, etc.

SHIFT RULES

1 – After completing the checklist, you must remain at the reception during your shift hours.

2 – It is forbidden to use headphones or listen to music during the shift, as this is unpleasant for guests and prevents the volunteer from hearing the bell.

3 – Preparing meals during the shift is not allowed. Prepare your meals at another time.

No one is obliged to be here or to volunteer. Therefore, only apply for the position if you agree with the rules, and while you are here, accept and respect them without complaining, questioning, or murmuring.