Spend your days off at the beach!

Canada

5

Staying at the hostel was a really good experience, the location is perfect to go surf some of the best spot in Australia. The hostel is clean and quiet. The kitchen and the commune area are pretty good due to the fact that staff are cleaning the whole hostel every day. It's easy to sleep because there is no noise after 11 but it's definitely not a party hostel. Working there was easy and I found that working 15 hours for free accommodation is really fare.

over 9 years ago

Chile

5

I arrived at cooly the hostel expecting stay not longer than 6 weeks and I finally stayed there for 4 months. It was an awesome experience, the crew other hostel was amazing, the job it was alright with lots of free time and fun. Is not in main coolangatta, but after a bit u get used to it! Thanks for the good time :)

over 9 years ago

Brazil

5

I've been living here since 3 months and I still don't want to leave! We are really like a big family, around 10 or more people living together, people from all around the world! And we all have the same purpose here: save some money, enjoy the life and make friends! Ebony is also super super friendly and makes the environment the best as it is possible for everyone. I really recommend it!

over 9 years ago

Chile

5

Me encanto la experiencia, Erin y ebs son muy amables y preocupadas, respetaban perfectamente los horarios y estaban muy atentas en caso de que necesitaras algo. Conocí mucha gente nueva que recordare siempre! Además, Laura y Guillermo son igualmente excelentes personas. Definitivamente volvería

over 2 years ago

Cooly replied

Thank you so much Trini! We miss you guys!
And you'll be happy to know we got new staff bikes :D

Chile

5

Amé la experiencia ! Las horas son justas y el Staff amable. Muchas gracias por todo!

over 2 years ago

Paraguay

1

No fue lo que esperaba, la realidad no es a lo que aparece en las fotos. Nos dieron un colchón en el suelo para dormir en una pieza muy descuidada. Las instalaciones necesitan mantenimiento, y falto mucha organización para trabajar eficientemente sin andar corriendo por todos lados. Hacer el labor de housekeeping era muy estresante, tenías que hacer lavandería a la par porque no tenían suficiente sabanas. No había reconocimiento del trabajo por parte de los managers lo que generaba falta de motivación en todos los voluntarios.

about 3 years ago

Cooly replied

Hey Karin,
Thanks so much for your feedback.
Just to let you know we have since fixed the bed situation in the staff room.
I'm so sorry that yourself and Gianfranco didn't't enjoy your stay. Please understand that we have gone from Covid times and having the place half empty to being extremely busy and inundated within a matter of weeks. Honestly we were unprepared for how busy things were going to get. It's awesome to have the vibe back but yes we have been understaffed and a bit stressed out. We are working on this by hiring more staff and trying to be more organised. I'm so sorry that you didn't feel appreciated but just know that we are working on it and things are getting better and better.
Thanks again for your thoughts, we wish you guys the best.

Chile

1

Esta fue nuestra 3era y peor experiencia en WP. Después de un largo viaje la dueña del Hostal nos recibe sin pieza y sorprendida del arribo. La acomodación fue un colchón en el suelo con una pieza sin baño. El baño quedaba bajando mi edificio, cruzando la recepción y patio. Las fotos y reseñas es del tiempo de gloria del hostel 2019 pre pandemia, ahora se nota el cambio de dueña QUE NUNCA te va agradecer por tu trabajo, que SIEMPRE necesita más ayuda y esta estresada. No vale la pena trabajar por acomodación 15 hrs por 200 dolis que te sale a la semana 13 hr y encontrar trabajo por 25 hr es facil.

about 3 years ago

Cooly replied

Thanks for the feedback Gianfranco, I'm so sorry you were disappointed with your stay.
As you can imagine the last 2 years have been extremely hard for us, we are working very hard to reinstate the good vibes post pandemic and I feel like we're doing quite well considering everything, we hope people might be a little more understanding.
Sorry if you didn't feel appreciated but I don't know if you guys stuck around long enough to feel the family vibe. We do find that couples can have a hard time in the shared dorm setup.
We will take in the things you have said and endeavour to be better, always.
Thanks again and happy travels to you :)

Chile

4

Muy bueno, el staff es increíble. El trabajo es muy relajado y te deja 3 días libres a la semana. Está a una hora de surfers paradise y a 2 calles de la playa. Ideal para los que hacen surf y a los que les gusta la naturaleza.

over 6 years ago

Brazil

5

Muito bacaba a experiência!

almost 8 years ago

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