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Help us run our hostel as a receptionist and other tasks! :)

4.5
(7 reviews)7

The experience

As a volunteer, you will become part of the staff in maintaining the hostel. Your job is to help check in/check out guests, interact with them, clean, cook and enjoy your stay here. We are a family and we want to work together as one. Communication is very important and we want to make sure we always maintain it.


What you offer

32 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.


Requirements

Intermediate English

Between 18 and 80 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Our volunteer programme is designed to integrate you into the daily life of our hostel, helping us provide a fantastic experience for our guests. It's a hands-on opportunity where you'll be a key part of our small, friendly team.


We believe in a collaborative environment. You will have the chance to try out all the different tasks to see what you enjoy most. We're happy to talk with you about specializing in a particular area, whether it's cooking, cleaning, or general guest hospitality. You won't be on your own; we currently have three other volunteers, and we make sure there is always enough support from local staff or ourselves to help with everything.


Activities & Shift

A typical day begins with the morning rush, where we all work together to serve breakfast and coffee to our guests from 7:30 AM to 10:30 AM. This is also our busiest time, as we handle check-outs and payments. Once the morning quietens down, the focus shifts to preparing for new arrivals by cleaning the rooms. This usually starts around 11:00 AM.

Beyond the daily routine, you'll also get to participate in special activities, such as our family dinners. Every second night, we cook a meal for our guests, and your help with setting the table and serving is greatly appreciated. We are also excited about a new venture: a poke bowl restaurant operating from our hostel. While my wife and I currently handle this, it's a new area where a motivated volunteer could get involved.

All in all, you will work 5/6 hours per day, leavinglots of time to explore the lovely city of Dalat or do nomad work, or keep up your gym routine.


Rules

### Our Rules & Expectations

We're looking for a kind and proactive volunteer to join our team. Our core expectation is simple: treat our guests with kindness and put customer service first. A positive attitude and an open mind are the most important qualities we look for.

We also expect you to:

* **Be Proactive:** Keep an eye on things and help us keep items stocked and organized without being asked.
* **Communicate Openly:** We value your ideas and opinions. We believe that everything can be resolved through good, open conversation, so please feel free to share your thoughts with us.
* **Be Part of the Family:** We're a small, close-knit team. This means we all clean up after ourselves and help out after meals, just like a family would.