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Front Desk Hero ✨

5.0
(8 reviews)8

The experience

Join us as a Front Desk Volunteer! Welcome travelers, assist with check-ins/outs, manage reservations, and share local tips. Help create a friendly, organized, and memorable hostel experience. We expect positivity, teamwork, and good communication. Accommodation and meals provided. Gain hospitality skills, meet travelers worldwide, and make every guest feel at home!

What you offer

30 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.

What you get

4 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Tours: We’ll take you on tours and rides around town. For free!

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Pub Crawls: Be a part of our pub crawls at local bars!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Fluent English

Between 20 and 35 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

Academy Course How to become an outstanding Worldpacker

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

As a Front Desk Volunteer, you’ll be the heart of our hostel, helping create a welcoming, social, and comfortable home for travelers from all over the world. Your main role will be assisting with check-ins and check-outs, answering guest questions, managing bookings, and supporting daily hostel operations. You’ll also help promote and coordinate social activities, keeping the atmosphere fun and inclusive.

We expect our volunteers to be responsible, friendly, and proactive. A positive attitude, good communication skills, and a willingness to help guests are essential. Shifts are organized in advance, giving you time to explore the city, relax, or join hostel activities.

In return, we offer a supportive team environment, hands-on hospitality experience, cultural exchange, and the chance to meet people from many different backgrounds. You can expect clear guidance, fair schedules, and a place where your contribution truly matters.

Activities & Shift

Volunteers will help around 30 hours per week, mainly supporting front desk duties and daily hostel operations. Shifts are scheduled in advance and designed to be fair and balanced, leaving you plenty of free time to explore the city or relax.

You are more than welcome to join all events hosted at the hostel, including social nights, group outings, and special celebrations. These activities are a great way to connect with guests, fellow volunteers, and the hostel team while enjoying the full hostel experience.