Food & Beverage Service at Tam Coc's Hottest New Venue - Wow Bar

The experience

Welcome to Wow Bar - Tam Coc's newest luxury destination! We're a unique combination of boutique hotel, high-end restaurant, and vibrant bar all in one stunning location in Ninh Bình. With our beautiful swimming pool, live DJ nights, elevated dining experience, and yes - our famous resident iguanas 🦎 - we're quickly becoming the must-visit spot in the area.
Position: Waiter/Food Service
We're looking for enthusiastic, friendly travelers to join

What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Laundry: You can use our laundry room freely.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Beginner English

Between 18 and 40 years old

Welcomes solo volunteers, couples, and partners of volunteers

Travel insurance

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Welcome to Wow Bar - Tam Coc's premier luxury destination where hospitality meets adventure!We're not just a workplace; we're an experience. Located in the heart of Ninh Bình's stunning landscape, Wow Bar is a unique fusion of boutique hotel, high-end restaurant, vibrant bar, and entertainment venue. Our guests come for the luxury pool, stay for the elevated cuisine, and leave with memories of live DJ nights and encounters with our famous resident iguanas! 🦎As part of our team, you'll gain hands-on hospitality experience in a professional, fast-paced environment while immersing yourself in one of Vietnam's most breathtaking regions. This is your chance to develop real service skills, meet travelers from around the world, and be part of something special.What Makes Us Different:

Luxury hospitality setting with high standards
Unique attractions (swimming pool, iguanas, live entertainment)
Professional training in food & beverage service
Evening-only schedule leaves your days free for exploration
Fun, international team atmosphere
Minimum Stay: [Specify your preference - e.g., 2 weeks, 1 month]Position Available: Hospitality Assistant (Food & Beverage Service)

Activities & Shift

Your Daily Responsibilities:🍽️ Serving Meals & Beverages

Take orders from guests with attention to detail
Deliver food and drinks from kitchen/bar to tables promptly
Ensure proper presentation and guest satisfaction
Make menu recommendations when asked
Handle special requests professionally
🎉 Entertaining Guests

Welcome guests warmly and create a friendly atmosphere
Engage in light conversation and provide excellent hospitality
Answer questions about our venue, menu, and local area
Ensure guests feel valued and well-cared for throughout their visit
Help create the "wow" factor that defines our brand
🏊‍♂️ Swimming Pool Service

Serve drinks and snacks to poolside guests
Maintain cleanliness of pool deck area
Set up and maintain poolside seating and bed seats
Monitor pool area to ensure guest comfort
Deliver towels and amenities as needed
🎱 Pool Table Area

Keep games area tidy and welcoming
Assist guests who want to play
Serve drinks to guests in the entertainment area
Create a fun, social atmosphere
🧹 General Duties

Clear and reset tables efficiently between guests
Maintain cleanliness of all service areas
Assist with opening/closing procedures
Restock service stations (napkins, utensils, menus)
Support team members during busy periods
Light cleaning and organization
Work Schedule:

Shift Time: 6:00 PM - 10:00 PM (4 hours nightly)
Work Days: 6 days per week
Day Off: 1 day off per week (rotating schedule)
Total Hours: 24 hours per week

Rules

Dress Code & Appearance:
👕 Must wear provided uniform during all shifts

Uniform will be given to you upon arrival
Must be clean and well-presented
Closed-toe shoes required (for safety)
Hair tied back neatly if long
Minimal jewelry
Clean, professional appearance at all times

Punctuality & Attendance:
⏰ Must arrive on time for every shift

Arrive by 5:50 PM to prepare for 6:00 PM shift start
Late arrival disrupts service and affects the team
If sick or unable to work, notify management immediately (at least 2 hours before shift)
Unreliability or repeated lateness may result in end of exchange

Professional Conduct:
✔️ Treat all guests with respect, courtesy, and professionalism
✔️ Maintain positive attitude even during busy or stressful periods
✔️ No phone use during shift (except emergencies)
✔️ No eating or drinking in guest areas during service
✔️ Follow all food safety and hygiene standards
✔️ No alcohol consumption before or during shifts
✔️ Respect all team members and work collaboratively
✔️ Take direction from management willingly
Guest Service Standards:
⭐ Smile and make eye contact with guests
⭐ Always be polite, patient, and attentive
⭐ Never argue with guests - bring concerns to management
⭐ Maintain confidentiality about guest information
⭐ Represent Wow Bar professionally at all times
Facility Respect:
🏠 Keep accommodation clean and tidy
🏠 Respect quiet hours in living areas
🏠 No guests in staff accommodation without permission
🏠 Report any damages or maintenance issues immediately
🏠 Follow all house rules for communal spaces
Communication:
📱 Respond to messages from management promptly
📱 Communicate openly about any problems or concerns
📱 Give at least 1 week notice if you need to leave early
📱 Attend any scheduled team meetings
Safety & Hygien